Introduction

In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.

The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences.

Your Role and Responsibilities

Working in our Talent Care Center, the Talent Acquisition Coordinator (TAC)manages many administrative tasks involved in the recruitment process such as job posting, offer contract generation, pre-employment checks, on-boarding processes, systems management and reporting. The TAC may support the Talent Care Advisor with any tasks associated to interview logistics and travel.

Responsibilities:

• Supports requisition creation/approval process as required.

• Posts job adverts on sourcing channels.

• Generates and send out offer letters/packages to candidates, ensuring all required internal approvals are in place.

• Initiate required pre-employment checks, including liaison with any third-party vendors.

• Initiate and/or action onboarding activities.

• Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account

• Keep systems updated and send out status notifications as required.

• May participate in the role discovery meetingwith Hiring Manager and agrees delivery expectations, timelines and sourcing strategies

• Use screening and selection criteria to identify qualified active candidates against prescribed scoring criteria via resume review, pre-recorded interview, scripted interview, or a combination

• Notify relevant candidates within the ATS/CRM on opportunities

• Acts as a brand ambassador to engage active candidates and retain their interest in the client's company

• Screens and submits candidate short-lists to the Hiring Manager or TABPs and provides requisition status updates as required

• Reviews the relevant strength and size of the candidate pool to determine with the TABP if additional sourcing activities are required

• Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account

• Keep systems accurately updated as required.

Required Technical and Professional Expertise

• Bachelor degree in Business Administration/ Human Resources or any equivalent.

• Having experience in Human Resources or Talent Acquisition will be an added advantage

• Good working proficiency MS Office

• Fluency in English and Japanese. Able to speak, read and write at business level.

• Fresh graduates or graduated in Japan universities, native Japanese or JLPT Level 1 or 2 are encouraged to apply

Preferred Technical and Professional Expertise

• At least 1-year experience in an administrative or customer care environment

• Technical Skills Required:

Basic Understanding

• Powerpoint Skills

• Presentation Skills

• Excel Skills and ability to use data analytics

• Understands Contracts and contractual implications

• Commercial Acumen

• SLA's and KPI's

• Digital Eminence & Networking skills

Working Knowledge

• MS Office and Computer Skills

Competencies Required:

Basic Understanding

• Interpersonal Relationships

• Influencing

• Flexibility and Adaptability

• Decision Making and Critical Thinking

• Conflict Management

• Effectiveness Measurement

• Communication

• Process Management

• Problem Solving

Working Knowledge

• Accuracy and attention to detail

• Service Excellence

• Managing Multiple Priorities

• Teamwork

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.