Description

We are seeking a Bilingual (Spanish) Receptionist to join our law firm client's team in the Biltmore area of Phoenix, Arizona. This is an in-office role Monday to Friday 9 am to 6 pm.

In this role, you will be responsible for handling a multi-line phone system, managing customer service, and maintaining organization within the firm. This role also involves data entry tasks, email correspondence, and scheduling appointments.

Responsibilities:

• Handle the multi-line phone system, ensuring efficient communication within the office

• Provide exceptional customer service, addressing client inquiries and concerns

• Perform data entry tasks, maintaining accuracy and efficiency

• Manage email correspondence, ensuring prompt and professional responses to clients

• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to accomplish various tasks

• Maintain organization within the office, managing files and documents

• Schedule appointments, coordinating with various parties to ensure smooth operations

• Utilize interpersonal skills to communicate effectively with team members and clients

• Answer and direct phone calls in a professional manner

• Maintain office organization and manage files as needed

Requirements

• Applicant should have a minimum of one year of experience in a similar role, preferably within the legal industry.

• Proficiency in Spanish and English is required to communicate effectively with diverse clients.

• Must possess strong customer service skills to provide high-quality assistance.

• Experience with answering multi-line phone systems is necessary.

• Proficiency in data entry and email correspondence is required to manage and organize information.

• Must have strong interpersonal skills to interact with colleagues and clients effectively.

• Knowledge of Microsoft Office Suite, including Excel, Outlook, and Word, is necessary for daily tasks.

• Ability to organize files and maintain records efficiently is required.

• Experience in scheduling appointments in a professional setting is needed.

• Familiarity with multi-line phone systems to manage incoming and outgoing calls is necessary.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .