As a Sr. Advanced Quality Engineer here at Honeywell, you will play a critical role focusing on our customers to ensuring the quality and reliability of our products and processes. You will be responsible for developing methods to proactive identify potential customer escalations with products, services, and projects to engage for rapid solutions and ensure strong RCCA’s. Your expertise and leadership will contribute to the overall success of our organization and help us deliver high-quality products to our customers. You will report directly to our Sr. Customer Experience Director, and you'll work out of one of our US locations (Fort Washington, PA; Phoenix, AZ; Houston, Texas) on a hybrid work schedule.

In this role, you will partner with customers, understand their voice and impact the quality and reliability of our products and processes, ensuring that they meet or exceed customer expectations. You will collaborate with cross-functional teams, including engineering, manufacturing, and supply chain, to drive quality improvements and implement best practices. You will be a change agent in driving a customer-centric and quality culture within the cross-functional teams.

KEY RESPONSIBILITIES

• Interact with customers and drive continuous improvement initiatives to enhance customer experience for Honeywell product, services and projects

• Implement customer analytics for strategic customer accounts for proactive and preventive customer issues

• Lead root cause analysis and corrective action processes for customer escalations to address rapid resolution and systematic improvement to failure modes

• Collaborate with cross-functional teams globally to drive quality improvements and implement best practices focused on customer experience

• Develop and maintain customer quality processes, metrics and reports to track performance and identify areas for improvement

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental

leave), and 12 Paid Holidays.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

US Persons Requirement

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Citizen, U.S. permanent resident, or have asylum or refugee status in the U.S

YOU MUST HAVE

• Minimum of 10 years of experience in quality engineering, technical services, project engineering or related roles

• Strong knowledge of quality control methods and tools

• Experience in leading root cause analysis and corrective action processes

• Strong customer experiences working complex technical and process issues to resolution and improvement.

• Knowledge of digital control systems or safety management systems used in an industrial setting

WE VALUE

• Bachelor’s degree from an accredited institution in a technical discipline such as engineering or related field

• Six Sigma certification or equivalent

• Experience in the Industrial Automation industry

• Proficient computer skills

• Ability to work independently and a go-getter

• Provide clear and concise communication

• Ability to partner with others on projects

• Understanding of Quality processes

• Knowledge of statistical analysis and process capability studies

• Strong problem-solving and analytical skills

• Hands on work ethic

• Regulatory understanding

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell Process Solutions is an industry-leading solutions provider, playing a crucial role in advancing industries worldwide through diverse applications, revolutionary inventions, and pioneering technologies focused on high-growth mega-trends. Our science and technology experts create solutions that help solve our customers' needs today and in the future. Our solutions span across industries, including retail, healthcare and pharma, manufacturing, and hi-tech. In each of these verticals, we bring deep materials and engineering knowledge, which leads to our customers achieving a reduction in energy consumption, cutting down their carbon emissions, and improving their operational efficiencies.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.