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Republic Services Unified Comms Engineer in Phoenix, Arizona

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

  • Safe : We protect the livelihoods of our colleagues and communities.

  • Committed to Serve : We go above and beyond to exceed our customers’ expectations.

  • Environmentally Responsible: We take action to improve our environment.

  • Driven : We deliver results in the right way.

  • Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

  • Barron’s 100 Most Sustainable Companies

  • CDP Discloser

  • Dow Jones Sustainability Indices

  • Ethisphere’s World’s Most Ethical Companies

  • Fortune World’s Most Admired Companies

  • Great Place to Work

  • Sustainability Yearbook S&P Global

POSITION SUMMARY: The Unified Communications (UC) Engineer collaborates with cross-teams to ensure the following: maintain, configure, and sustain the Cisco VoIP environment. This includes: implementation, maintenance of the UC environment, upgrading/configuration, and installation of Cisco hardware/software. In addition, the UC Engineer will utilize a broad knowledge of unified communications, network, and telecommunications. Proficiencies in local area network/wide area network (LAN/WAN) operations are required to ensure optimum configuration and operation of all integrated systems

PRINCIPAL RESPONSIBILITIES:

  • Assists in maintaining, configuring, and sustaining the Cisco UC environment (VOIP, Video, Contact Center, Fax, and Collaboration).

  • Assists and collaborates with Network and UC engineering teams to develop network design for all UC applications.

  • Responsible for updating, participating, and implementation of UC projects.

  • Possesses knowledge of LAN technologies (Layer 1, Switching, etc.) and collaborates cross-team in support of remote business units.

  • Keeps abreast of new developments in the industry and gains an understanding on how new and emerging technologies are implemented.

  • This position may require travel by air, car and/or other modes of up to 25% of the time.

  • Performs other job related duties as assigned.

QUALIFICATIONS:

  • Attended Cisco Certified Network Associate (CCNA) classes and working towards certification.

  • Minimum of 3 years related experience directly responsible for the following: Unified Communications Manager 7.x and/or higher and Unity Connection 7x and/or higher.

  • Understanding of Quality of Service (Campus and WAN)

  • Project Management experience.

  • Experience in call center operations.

MINIMUM REQUIREMENTS:

  • High school diploma or G.E.D.

  • Minimum of 1 year of related experience directly responsible for the following: Unified Communications Manager 7.x and/or higher and Unity Connection 7x and/or higher.

  • Experience with Cisco Emergency Responder, Cisco Jabber, Cisco WebEx, Cisco Video, and IP Fax Solutions.

  • Basic understanding of Cisco Contact Center Enterprise and Cisco Customer Voice Portal.

  • Experience with Voice Gateways (analog, digital and SIP) and dial plan design.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

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