Talent Acquisition Operations Manager

Pittsburgh, PA

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Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in!

Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!

We are looking for a TA Operations Manager to join our growing People Operations team here at Duolingo! In this role, you'll have the opportunity to assist in developing best-in-class talent acquisition processes through our tech stack and training programs. This is a unique role that will enable you to wear many hats and stretch your professional abilities in new ways.

You Will...

• Be the subject matter expert across our Talent Acquisition tech stack, including Greenhouse, LinkedIn Recruiter, Gem, Guide, Technical Assessment tools, Guide, and many others, and own the product backlogs and relationships with our third-party vendors.

• Be the point of contact for our vendors and help to collaborate on new initiatives, contract negotiations, and feedback cycles.

• Serve as a point of contact for end-user training and inquiries for our tech stack.

• Leverage technical expertise to develop thorough project plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launches.

• Collaborate with cross-functional stakeholders to identify and anticipate needs, and develop innovative solutions that support our hiring goals.

• Develop and implement training programs to enhance the skills and capabilities of the interviewers and recruiting team on our tech stack and recruiting processes

• Service support tickets by responding to questions and requests from recruiters and employees

• Provide excellent stakeholder and candidate experience throughout the recruitment process

You Have...

• 4+ years of experience in Talent Acquisition

• Bachelor's degree

• Strong attention to detail

• Ability to operate effectively with only high-level direction in a fast-paced environment, with a desire both to learn new techniques and educate others

• A meticulous sense of organization, with resourcefulness for operational excellence

• Excellent written and spoken communication

• Ability to work from or relocate to Pittsburgh, PA

• Experience working with external vendors

• Experience with creating training programs

Exceptional Candidates Will Have...

• Hyper-vigilant attention to detail

• Prior experience in high-growth startup environments

• Experience using most, if not all, of the following tools: Confluence, Greenhouse, Prelude, Guide, Gem, Airtable, Textio, SeekOut, and Gsuite

• Comfortability with data and distilling insights

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Take a peek at how we care for our employees' holistic well-being with our benefits here (https://careers.duolingo.com/#benefits) .

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice (https://drive.google.com/file/d/1h49gnHpzESPCgAG-3i_uc0RKQuJ-OztB/view?usp=sharing)

We post a multi-level salary range for all of our roles.

This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range:

$113,000 - $184,000 USD