Are you \"Best in Class\"? Are you driven to look after our Customers? Do you know Commercial Sales? We are looking for talented, driven, Inside Industrial Sales to join our team. We are a nationally recognized independently owned Hardware Store, named best independent small business in 2017 and voted the best hardware store in the Berkshires for the last 20 years. We are looking for you, a local Contractor or Sales expert to join our Team! We offer exciting store discounts, family-friendly hours, career advancement, paid time off and much more! The Opportunity We are looking for a motivated self-starter Inside Industrial Sales Person that is detail-oriented, who enjoys the sales process, likes to perform a variety of tasks. Build customer relationships, answer customer questions, and offer solutions to drive company revenue. Picking orders and sourcing products for our industrial & commercial clients. A knowledge of industrial maintenance products beneficial Responsibilities - Help us respond to internal and external customer inquiries on industrial products and equipment, to our largest volume customers - We want you to effectively bid manage the order fulfillment process including preparing quotes, creating invoices, processing card payments, completing vendor purchase orders, and coordinating shipments. - Can you provide excellent customer service to clients to resolve issues? - Coordinate with our delivery time to ensure timely arrival of product to our customers. - Work with our team of associates to respond to customers\' needs, maximize the efficiency of office operations, and work towards growth of the company. Qualifications of an Inside Industrial Sales - Preferred background in high volume customer, maintenance, repair, and operations. - Excellent customer service and interpersonal skills. - Accurate, detail-oriented, and organized. Able to prioritize, perform multiple tasks, and problem-solve in a fast-paced environment. - Willingness to learn, and ask questions to gain knowledge. - Excellent communication skills to respond to customers\' inquiries and needs. - Ability to work cooperatively with product manufacturers and vendors to resolve any issues and assure prompt and satisfactory order fulfillment. - Strong computer, data entry, and internet research skills Experience: - Inside sales: 1 year (Required) - Sales support: 1 year (Required)