Summary: This position supports the work of DAEOC, a community action agency committed to empowering people to make positive change. The YouthBuild Job Development Case Manager oversees the success of YouthBuild program participants. Essential Duties and Responsibilities include the following and other duties may be assigned: Register program participants in DAEOCs Apprenticeship Program. Create an employment plan or goal for each program participant. Assist program participants with employment applications and interview preparation for employment. Continuously track the program participant progress and follow up after completion. Recruit participants for the YouthBuild program. Answer questions and/or discuss classroom issues involving attendance or behavior, offer guidance for successful worksite performance and future employment. Provide continuous support and guidance for program participants. Supervisory Responsibilities: This is not a supervisory position. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations. Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives. Leadership - Inspires and motivates others to perform well; Effectively influences actions and opinions of others. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment. Ethics - Treats people with respect; Inspires the trust of others; Upholds organizational values. Organizational Support - Follows policies and procedures; Supports organization's goals and values. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions. Quality - Looks for ways to improve and promote quality. Quantity - Completes work in a timely manner. Safety and Security - Observes safety and security procedures. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Takes responsibility for own actions; Keeps commitments. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or equivalent is required. Associate's degree in business, human resources management or education is preferred. Experience in adult education is desirable. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, evaluations, etc. Ability to effectively present informatio and respond to questions from staff and clients. Mathematical Skills: Ability to calculate figures and amounts such as interest/penalties, proportions/percentages, household bills, budgets, etc. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to solve problems for clients with limited knowledge of their total situation. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software as well as the Community Action IA software. Certificates, Licenses, Registrations: Must have a driver's license valid in the State of Missouri and transportation as necessary. Other Skills and Abilities: Must have the ability to empathize with and understand the needs of DAEOC clientele. Must have knowledge of living and working conditions in the six-county area of Southeast Missouri as they relate to DAEOC clients. Must have the ability to research and analyze information for successful grant writing. Other Qualifications: Must be able to work a flexible schedule which will include evenings. Must be able to travel the six-county area occasionally and go out-of-area on a periodic basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.