Your role is to help in the smooth operations of the systems and applications managed by the M365 Workplace Solutions Team.

Your Role

You will join an experienced team that wishes to train and teach you. This is a great opportunity to work on a fundamental industry of our society, that is in an accelerated path of digitalisation.

Your Responsibilities

• Assist with applications operations and monitoring (namely SharePoint Online, MS Teams, OneDrive, Azure Automation).

• Assist on service/incident management support tasks in collaboration with our already existing first-line user support desks and third-level support team.

• Identifying, troubleshooting, and analysing technical problems ranging from infrastructure to business systems.

• Produce high level documentation on systems and processes.

Your Skills and Experiences

• Academic degree of computer sciences or equivalent education/knowledge.

• Proficient with the Microsoft ecosystem, namely Microsoft 365.

• Familiarity with scripting languages for the purpose of automating tasks.

• Experience or knowledge of PowerShell, JSON, XML, .NET, will be valued (non-mandatory, but a plus ).

• Strong problem solving/analytical skills and an above average ability to learn new areas or skills quickly.

• Fluent in spoken and written English (mandatory).

Good Reasons to Join

Our work will have a direct influence on the future of logistics and IT. Our teams are experts who are helping shape the IT industry in Portugal and around the world. We want you to feel comfortable in our working environment, where you will be dealing with different cultures. And as such, we offer flexible working hours and the ability to work remotely. We value teamwork, continuous learning and diversity. Kuehne + Nagel offers you a tailor-made career - through individual planning and team leaders who support and advise you in every way. Personally, you will be supported by many work-life balance offers, supplemental health insurance and our EAP - Employee Assistant Program.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.