JOB SUMMARY

The Admission Specialist is responsible for conducting client admission and enrollment procedures, and performing performance improvement tasks as outlined by agency policy and procedure.

Benefits of working with us?

*Effective immediately upon your start date

• We offer a best-in-market 401K retirement benefit that provides an easy and cost-effective way to save for retirement with a company match.
• Medical, Dental, Vision
• Paid Time Off

• 9 Paid Holidays

   

ESSENTIAL FUNCTIONS

Essential functions are duties, which are essential or primary to the position or the reason the position exists.  An individual must be able to perform the essential functions of the position with or without reasonable accommodation.

1. Understands and maintains appropriate level of confidentiality in performing tasks
2. Positively represents program through appropriate interaction, personal appearance, and attitude
3. Conducts admission and enrollment interviews with new clients, and those clients needing re-determination for services; assists clients in completing admission paperwork; enrolls clients, creates client chart
4. Maintains clinical records including filing, data entry functions including client information, monitoring client status, performing performance improvement tasks
5. Maintains statistics regarding client activity, demographics

6. Maintains and manages client waiting list

    

SECONDARY FUNCTIONS 

Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, they are to be performed for the efficiency of The Counseling Center, Inc.

7. Assist administrative staff in Performance Improvement activities for agency as needed.
8. Assist in office tasks when needed

9. Performs any other duties assigned by the Program Coordinator/Director

    

COMPETENCIES

1. Knowledge/skill regarding office practices, procedures, and efficient operations of office machinery.
2. Ability in the area of effective communication and interpersonal skills with public and coworkers
3. Ability to accurately complete reports, gather statistics, transfer data
4. Ability to understand and assimilate new information quickly

5.  Demonstrates appropriate understanding of working with confidential information

    

MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE

1. High School Diploma or equivalent
2. Prior experience in an office setting of at least three (3) years and/or formal secretarial training including experience with computers preferred
3. Experience in quality assurance activities preferred

4. Knowledge about the disease of alcohol addiction preferred

    

    

*Offers of employment are contingent on the successful completion of drug testing and background check.   Our mission is to improve the lives of our clients and our community. We work to heal their mind and body, to inspire and to provide excellent service in alcohol and drug addiction treatment, primary healthcare, recovery support, case management, behavioral health and vocational development, and to be a resource to all members of the community for outreach