Description

Summary:

The Centralized Staffing Services Department's main responsibility is to provide adequate staffing and scheduling across the system. This role is responsible for the direction, education, and performance of the staffing office personnel and supports the functions of the centralized staffing services (CSS) office.

Responsibilities:

*Essential Responsibilities: *

1. Oversees the CSS office operations to resolve problems, instruct staff and utilize feedback from nursing leadership to improve the CSS processes.

2. Tracks and reports staffing data to provide measurements and help determine outcomes as directed.

3. Addresses acute workflow problems and works to continuously improve processes.

a. Reviews all staffing and scheduling discrepancies and monitors for accuracy, providing intervention as necessary.

4. Ensures that the policies, procedures, and processes for the CSS and float pool are current and in compliance with the system policies and procedures.

5. Provides mentoring, coaching, and feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.

6. Re-enforces the importance of established training requirements and ensures that all team members meet all of their training requirements within established timelines.

7. Leads and is accountable for reaching departmental goals. Supports the Director in reaching identified strategic growth targets.

8. Develop, build, and maintain computer systems to achieve accurate information on staff members' competencies and licensure, performance such as attendance and overtime utilization, staffing, and scheduling efficacy.

9. Assists the Senior Director with annual budget preparation and manages within budget parameters.

10. Facilitates interdisciplinary and interdepartmental communication for effective operations.

11. Ensures that required resources are available to meet staffing requirements; works to minimize the use of more expensive resources (such as double-time, sitters, etc.).

12. Coordinates and develops monthly schedules for the CSS administrative staff.

13. Assess daily staffing and scheduling needs and adjust staffing numbers as needed.

14. Partners with the Senior Director to complete performance appraisals for the nursing team (directly related to the department) and the CSS administrative staff.

15. Monitors the effectiveness of employees� customer service relations and behaviors and provides feedback in a timely and constructive manner.

Other Information:

Remote*

Select One

Yes (fully or partially)*

X

No *

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Physical Requirements*

Select One

Light � Sitting, Standing, Walking, Dexterity, Reach/Grasp at/above/below shoulder level, Lifting/Lowering/Pushing/Pulling/Carrying Under 10 Lbs.*

**

Medium *� Sitting, Standing, Walking, Dexterity, Reach/Grasp at/above/below shoulder level, Bending/Crouching, Lifting/Lowering/Pushing/Pulling/Carrying 10-25 Lbs.

X

Heavy � Sitting, Standing, Walking, Dexterity, Reach/Grasp at/above/below shoulder level, Bending/Crouching, Lifting/Lowering/Pushing/Pulling/Carrying 25-50 Lbs.

Very Heavy � Sitting, Standing, Walking, Dexterity, Reach/Grasp at/above/below shoulder level, Bending/Crouching, Lifting/Lowering/Pushing/Pulling/Carrying 50+ Lbs.

**

*

Job Factors*

Select One

Dietary Based � May be requested to work overtime or weekends for coverage, Shift Work

**

Direct Patient Care Based � Patient Care/Handling Duties, May be requested to work overtime or weekends for coverage, Shift Work

**

EVS Based � May be requested to work overtime or weekends for coverage, Shift Work

Laboratory Based � Patient Care/Handling Duties, May be requested to work overtime or weekends for coverage, Shift Work

**

Office Based � N/A

X

Security Based� May be requested to work overtime or weekends for coverage, Shift Work

**

*

Environmental Factors*

Select One

Dietary Based � Chemicals/Commercial Products, Exposure to Latex, Extreme Cold to Extreme Heat (non-weather), Fumes or Airborne Particles, Noise Level � Varies from Moderate to Very Loud, Repetitive Motion, Required to use Personal Protective Equipment to Prevent Exposure to Hazardous Materials, Vibration, Wet/Humid Conditions (non-weather), Work near Moving Mechanical Parts

Direct Patient Care Based � Bio-Hazardous Waste, Blood Borne Pathogens, Chemicals/Commercial Products, Exposure to Latex, Fumes or Airborne Particles, Noise Level � Varies from Moderate to Very Loud, Radiation, Repetitive Motion, required to use Personal Protective Equipment to Prevent Exposure to Hazardous Materials, Vibration

**

EVS Based � Bio-Hazardous Waste, Blood Borne Pathogens, Chemicals/Commercial Products, Exposure to Latex, Extreme Cold to Extreme Heat (non-weather), Fumes or Airborne Particles, Noise Level � Varies from Moderate to Very Loud, Outdoor Weather Conditions, Repetitive Motion, Required to use Personal Protective Equipment to Prevent Exposure to Hazardous Materials, Vibration, Wet/Humid Conditions (non-weather), Work near Moving Mechanical Parts

**

Laboratory Based � Bio-Hazardous Waste, Blood Borne Pathogens, Chemicals/Commercial Products, Exposure to Latex, Fumes or Airborne Particles, Noise Level � Varies from Moderate to Very Loud, Repetitive Motion, required to use Personal Protective Equipment to Prevent Exposure to Hazardous Materials, Vibration

**

Maintenance Based � Chemicals/Commercial Products, Exposure to Latex, Extreme Cold to Extreme Heat (non-weather), Fumes or Airborne Particles, Noise Level � Varies from Moderate to Very Loud, Outdoor Weather Conditions, Repetitive Motion, required to use Personal Protective Equipment to Prevent Exposure to Hazardous Materials, Vibration, Wet/Humid Conditions (non-weather), Work in Confined Spaces, Work near Moving Mechanical Parts

**

Office Based � Noise Level � Varies from Quiet to Moderate, Repetitive Motion

X

Security Based� Bio-Hazardous Waste, Blood Borne Pathogens, Chemicals/Commercial Products, Exposure to Latex, Fumes or Airborne Particles, Noise Level � Varies from Moderate to Very Loud, Outdoor Weather Conditions, Repetitive Motion, required to use Personal Protective Equipment to Prevent Exposure to Hazardous Materials, Vibration, Wet/Humid Conditions (non-weather)

**

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• Employee Signature*

*

• _ ___*

• Name Date*

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Health Quest Systems Inc

Org Unit: 1679

Department: Nursing Education

Exempt: Yes

Salary Range: $39.21 - $72.83 Hourly

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.