“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals

• 340+ locations worldwide

• Fortune 500

• Globally unified systems

   

• Ensure accurate and timely data entry into our operational system

• Track and Trace Ocean Export Files and reporting

• Use Global Ocean Export Dashboard on a daily basis.

• Ensure documents are timely sent and Shipping notices communicated to overseas and customers

• Ensure accurate and timely client and vendors billing.

• Interact with our customers in arranging their international shipments, meeting customer service standards.

• Contribute to maintain good relationships with suppliers (Ocean carriers, others involved).

• Meet compliance at all times to regulations internal and external in accordance with government regulations.

• Understand department process flow, and looking for best practices to improve operational efficiency and productivity

• Ensure all customers standard operating procedures in place and updated in Customer SOP

• Meet KPI standards in accordance with the Company’s procedures     

• Overseas communications, timely responses to emails and requests (internal and external)

• Escalation of problems to Management when necessary

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Meets company standards of 52 hours training per year per employee.

• Attend training classes when required.

• Complete mandatory training when required.

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

• Ensure smooth and timely freight process flow 

• College graduate or above.

• Global logistics industry knowledge

• Min 2 years related experience and/or training; or equivalent combination of education and experience

• Good computer skills (e.g., MS Excel, MS Word)

• Fluent in English

• Fluent in listening, speaking, reading, and writing in Chinese.

Note: This position will be closed by April 3rd, 2025.