As a Senior Investigator Payment Coordinator you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What will I be Doing?

• Responsible for assessing and initiating Site Onboarding into financial systems'

• Responsible for Payment processing which includes:

• Invoice Processing: Assessing validating of invoice

• Fee Validation: Will compare to Clinical Trail Agreement (CTA), validate against other systems, such as EDC, CTMS, or any other reporting method

• Quality Control: Will complete QC activities per guidelines

• Peer Review: QC of small sample size of Invoices to ensure QC is being conducted per process

• Site Escalation: Will escalate payment issues and will need to engage / support Payment Manager is assessing issues, collecting information and communication with site

• Payment Specialist will be primary contact with site for payments and will be required to engage sites in a meaningful way (Follow-ups either email and/or phone, assess situation and help site resolve any issues as it relates to payments, etc.)

Soft-Skills

• Payment Specialists should be able to communicate professionally with the site and Astellas personnel

• Should have ability to assess a situation and problem solve a solution (ex: Issues with an invoice, can communicate clearly with Site the issue and how it can be rectified)

• Good verbal and written communication

Required Qualifications:

• BS/BA degree or Associates degree with ≥2 years of experience in the health care field or direct clinical trial related experience

• Must have knowledge of clinical trial conduct

• General knowledge of drug development and ICH/GCP guidelines

• Requires proven project management skills

• Must have excellent interpersonal, written and verbal communication skills, administrative skills and computer ability.

• Fluent in English

• Minimal (0-5%) travel required

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs

• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.