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Hillside Family of Agencies Case Manager - Horton in Rochester, New York

As a Case Manager you will be responsible for working as a member of the care team using principles of assessment, care planning, service and community referrals, and evaluation to coordinate family-guided, youth driven care for referred children/youth/families. Level commensurate with education and relevant work experience.

Responsibilities:

· Screen, assess and as required, perform assigned daily on-call phone triage and walk-in support to assigned youth/families

· Provide supportive counseling and case management services to referred youth and families including coordination of services with community agencies

· Effectively identify and use available resources leveraging knowledge and awareness of agency and community services, and assume an influential role in building recommended service options

· Advocate and broker for clients in making referrals to agency services and community programs

· Use knowledge, personal influence and persuasion to encourage and facilitate connection of youth and their families with continuing care services

· Establish and maintain productive work relationships with community service providers to facilitate effective referrals and service evaluation

· Maintain required contact with youth and their families and conducts family/foster family meetings

· Serve as a liaison between the program and other internal and external resources

Requirements:

  • Minimum of a High School Diploma or GED. Bachelor’s degree in Human Services or a related field of study preferred.

  • 2+ years of human service experience.

  • Must have a valid NYS Driver’s License and meet agency driving and insurance requirements.

    $17.50 Minimum Rate per hour, $25.49 Maximum Rate per hour, based on experience.

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve. We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside! You’ll be working with great people and great clientele where you can truly make a difference. Apply online, get on board, and grow you career with us. You’ll be so glad you did!

EOE/AA Disability/Veteran

Requisition ID: 1837

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