9130BR

Position Title:

Senior Admissions Operations Specialist

Organization:

Office of Undergraduate Admissions

Job Responsibilities:

Job Responsibilities

• Senior Admissions Operations Specialist’s utilize multiple information systems including Slate, Campus Solutions, FileZilla, OnBase, Tableau, Avaya, and five9.

Customer Service Functions

• Provide assistance by phone and email to prospective students, their families, and college counselors.

• Participate in select in-person RIT Open House events hosted by the Undergraduate Admissions Office.

Admissions Application and Decision Processing

• Verify and update admissions records to ensure correct data for first year, transfer, and foreign national applications.

• Process admissions data and application decisions at various stages of the admission cycle .

• Identify, delete and/or merge duplicate records in Slate.

• Support RIT global campuses with application loading and updates.

• Update admissions records including processing matriculation of students.

• Admission Decision execution (letter generation and upload to Slate).

• Merit letter execution (letter generation and upload to Slate).

Administrative Support Functions

• Manages the processing of application fees and enrollment deposits.

• Provide support to the Undergraduate Admissions team in various recruitment initiatives.

• Expected to be involved with updating training documents used as a reference by peers and assist with training team members and/or student employees.

FLSA Category:

Non-exempt

Requisition Number:

9130BR

College/Division:

Enrollment Management

Required Application Documents:

Cover Letter, Curriculum Vitae or Resume

Employment Category:

Fulltime

Additional Details:

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level:

Associates or Equivalent Experience

How To Apply:

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/internal . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :

115H

Required Qualifications:

5 years related office experience with significant telephone communication and administrative skills. Experience working in Undergraduate Admissions and with Slate, PeopleSoft and OnBase applications is preferred but not required.

Skills:

• Must have strong organizational skills, accuracy, and attention to detail.

• Must be highly flexible and able to work in a fast paced, high energy work environment that emphasizes measurable work outcomes to meet institute deadlines.

• Demonstrate ability to work with confidential information, which is highly sensitive and personal in nature.

• Must be able to work confidently with desktop applications, databases, and networked information systems.

• Able to work independently and demonstrate the ability to adapt to changing demands.

• After training, must be able to apply knowledge of Slate, PeopleSoft and OnBase to solve problems in a timely, efficient, and accurate manner.

Preferred Qualifications:

• 1-3 years’ experience working in Undergraduate Admissions and with Slate, PeopleSoft and OnBase applications.

• Associate or bachelor’s degree strongly preferred.

Shift:

Day

What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/humanresources/benefits) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Hybrid — Remote/On-campus

Job Summary:

Directly support recruitment efforts designed to satisfy desired first year and transfer enrollment goals. Process and monitor a high volume of applications, related admission credentials, and admission decisions for first year, transfer, foreign national, and global campus applicants. Provide information assistance by telephone, in person, and written communication.

Hourly/Salary Minimum:

16

Hourly/Salary Maximum:

27