Description

We are inviting applications for the role of Contract Administrator I in the industry of military spares. This job is based in Rockford, IL United States and offers a long-term contract employment opportunity. The successful candidate will be responsible for managing critical military spares purchase orders (POs) and ensuring the smooth operation of related processes.

Responsibilities:

• Oversee the review and management of crucial military spares POs in response to high volume of activity from military customers.

• Handle order hold clearance and submit necessary data to the government WAWF site for delivery processing.

• Communicate effectively with customers regarding the status of PO modifications, which may involve updating customer portals, supporting customer meetings, and managing follow-up activities.

• Address daily customer inquiries by collaborating across the value stream, seeking approval and validation from internal functions on under lead time orders, schedule misalignments, delivery schedules and expedite requests.

• Provide status updates on commitments, recovery schedules, metrics and data to external customers.

• Assist in clearing holds at delivery level, such as shipping, packaging, order holds, ITC, credit holds, portal issues, etc., and provide packing slips, CoCs, and other system generated documents to the customer.

• Utilize SAP for sales order review and delivery/shipping related processing.

• Support internal reporting and contribute to the implementation of process improvement strategies.

Requirements • Demonstrated proficiency in customer service and sales

• Familiarity with office functions and administrative procedures

• Experience in providing training to team members or employees

• Ability to review and manage contracts effectively

• Proficiency in using 'About Time' software for time tracking and management

• Experience in workstation support and maintenance

• Understanding of financial notes and metric reporting

• Experience in handling purchase orders and shipping processes

• Ability to build and maintain relationships with suppliers

• Skills in process improvement and specification of work processes

• Knowledge of SAP ERP system for managing business operations

• Experience in drafting and managing agreements

• Knowledge of recovery procedures and packaging components

• Ability to create and execute validation plans

• Experience in dealing with external customers and handling their needs

• Skills in product or service modification and providing quotations

• Proficiency in ASP - Active Server Page for web development

• Experience in managing and using web portals.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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