Job Information
Expeditors Agent - Customs Brokerage in Rozenburg, Netherlands
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and
customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
We believe our employees are our greatest competitive advantage, by focusing on our values and culture we make Expeditors’ greatest competitive advantage in global supply chain services.
“You’d be surprised how far we’ll go for you.”
Major Duties and Responsibilities:
Ensure a smooth and timely process flow regarding the Export Customs department;
Accurate and timely data entry into the operational system;
Ensure all customers standard operating procedures are followed and updated in the Standard Operating Procedures (SOP);
Ensure documents are timely sent to customer or broker for customs purposes;
Ensure accurate and timely client and vendors billing;
Assist with verification of customs declaration information and the submission of such to the customs authority;
Interact with customs inspections or present and clarify documents authorities when such are requested;
Attend any customs inspections or present and clarify documents to customs authorities when such are requested;
Act as the liaison between the customs authorities (or other government agencies and customers);
Ensure timely customs clearance of cargo to customer;
Verify documents received for Export customs purposes are compliant and correct;
To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards;
Consistently work on maintaining good understanding, communication and relationship with our customers, airlines, trucking companies and others;
To make sure that we meet our internal and external compliance regulations /standards at all times and that this is according to our government regulations;
Fully understand the export process flow and be proactive involved in looking for best practices to improve the operational process to be more effective, efficient and productive;
Meet KPI standards, as per the company’s procedures/customs requirements;
Timely response on emails from customers, suppliers, carriers and our internal network.
Recognize possible risks for both our customer as for Expeditors;
Involve management accordingly in case of any escalations.
What is required from you?
You’re a flexible and hard worker, no 9-5 mentality;
Open to work during the evening shift, weekend shift and on National Holidays;
Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
Pro-active and strong organizational skills;
Good computer skills (Excel, Word, PPP and Outlook);
IATA and/or ADR DG Certification is preferred, not mandatory;
Be able to write and speak in English
What do we offer?
To be part of a professional, international, open, enthusiastic team and environment;
Own personalized Development plan with a diversity of training methods;
Career opportunities/path within the company (local, regional and globally);
25 days of annual leave on full time base;
Opportunity to take part of our Employee Stock Purchase Plan.
Application:
If you are interested in this position and you feel comfortable with the requirements, please email your CV with motivation letter to: Madhevi.sardjoe@expeditors.com
Only local applicants will be considered.
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