Hiring Event Customer Service Officer - 3/28/25- $27/hr & up (#726)

San Jose, CA, United States of America

$27.00 -$31.00

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Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

HIRING IMMEDIATELY

Sunstates Security is hosting a Hiring Event for Flex & Part-time Day/Swing Customer Service Officers in the San Jose area. The Hiring Event will be held on Friday, March 28,2025 from 10:00AM - 2:00PM. The positions offer a pay rate of $27/hr & up - with weekly pay.

Hiring EventLocation:

Regus - 900 E Hamilton Ave, Suite 100

Campbell, CA 95008

This is a walk-in event. Come prepared to interview with our hiring managers.

Complete a full application atwww.SunstatesSecurity.com

Bring the following documents

• I9

• Direct Deposit or Voided check

• Guard Card

• CPR/ Power to Arrest & Weapons of Mass Destruction

Requirements:

• CA Guard Card/ 40hr Certification preferred

• Must have Power to Arrest & Weapon of Mass Destruction Certificate

• CPR certification preferred

• Must be 21 years of age or older

• Valid driver's license with a clean driving record and more than 4 years of driving experience

• Excellent customer service skills

• Speak English fluently, read and comprehend English, and be able to compose coherent written reports in English.

• Those with law enforcement, military, or security experience encouraged to attend

Responsibilities:Welcoming, checking in, and directing visitors in a highly visible and customer service-oriented environment. Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision. Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR’s) and Incident Reports, Operating phones, radios, and computer systems such as MAC IOS, Microsoft Office 365, and Google suites. Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues. Following site-specific post orders, passing down messages, and being in compliance with employee handbook guidelines at all times. Conduct interior and exterior patrols within an office, and industrial complex.

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Shift Supervisor must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Education Requirements (Any)

High School diploma or equivalent

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Sunstates Security, Inc. Private Patrol Operator License #120751

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance

This job reports to the Operations Manager

This is aFull and Part-Timeposition2nd Shift,3rd Shift,Weekends.

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