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Oracle Federal Learning Facilitator-EHR experience San Juan, Puerto Rico

Job Description

When you join Oracle Health Consulting as a Learning Consultant II professional, you become a part of a fast-growing team supporting our Federal customers in the largest electronic health record modernization effort.

The Learning Consultant II will assist in the creation, facilitation, and evaluation of training programs to support employee development and organizational learning. Working closely with senior training professionals, this role will help analyze training effectiveness, track learner progress, and ensure training aligns with business needs. Additional responsibilities include supporting instructor-led and digital learning experiences, collaborating with internal teams to gather feedback, and assisting in training material updates.

Key Responsibilities:

Training Delivery:

Design and deliver training programs, including "train-the-trainer" sessions.

Conduct both in-person and virtual training across various skill levels for a range of business needs including deployment, go live or across lines of business.

Facilitate mini-certifications and provide coaching for improved effectiveness.

Performance Assessment & Feedback:

Assess and provide feedback to trainers to improve performance.

Conduct 1:1 feedback sessions, observations, and monitor training impact for continuous improvement.

Continuous Learning & Knowledge Transfer:

Identify and address knowledge gaps through targeted training.

Collaborate with SMEs to develop training resources for emerging needs.

Support ongoing learning initiatives to keep the team updated.

Stakeholder Communication & Management:

Provide updates to senior leadership and respective teams on training progress and areas for improvement; implement where needed.

Work with cross-functional teams to align training with organizational goals.

Collaborate with external partners for 3rd party training integration.

Data Analysis & Reporting:

Analyze performance data and feedback to assess training effectiveness.

Track KPIs like learner satisfaction, completion rates, and skill improvements.

Tailor training programs based on data insights.

Change Management & Strategy:

Support learning and change management strategies within the organization.

To be successful in this role, you:

Have strong communication skills and ability to explain complex concepts.

Have proven experience in electronic health record training delivery, adult learning, and coaching.

Are skilled in data analysis to drive performance improvement.

Have coaching and mentoring experience to enhance team performance.

Must exhibit the following behavioral competencies emerging leadership, collaboration, adaptability, problem-solving, and customer focus.

Career Level - IC2

Responsibilities

Minimum of a Bachelor's Degree in Learning and Development, Business, Management, Healthcare Administration, or related field experience

3-6 years in training or learning development with leadership exposure.

Success in developing training programs, needs analysis, and performance assessment.

Experience working with cross-functional teams.

Must be U.S. citizen and be able to obtain a Public Trust clearance once hired.

Knowledge of the use of Microsoft Office Products and related applications

Able to travel to customer sites, if required

Able to work irregular hours as needed and allowed by local regulations.

Preferred Qualifications:

Ability to teach using adult learning principles, using data-driven approaches.

Familiarity with LMS and digital learning tools.

Electronic health record training and delivery experience.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $25.48 to $60.63 per hour; from: $53,000 to $126,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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