Job Information
Securitas Security Services USA, Inc. Global Security Operations Center Officer in Santa Clara, California
GSOC Security Officer
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
ESSSENTIAL FUNCTIONS:
Monitoring Access Control & Camera Systems
Address Access Control Alarms via Access Control Systems & Cameras
Dispatch Physical Security Officer(s)
Make email and/or telephone notifications as described in GSOC Protocols
Modify Access Control badges per approved requests
Address mission critical equipment alarms as described in GSOC Protocols
Make notification and requests concerning facility life preservation systems
Identify and Log Access Control malfunctions
Coordinating Emergencies:
Reporting & Communications:
General Service:
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Coordinate Emergency incidents with Physical Security Officers
Understand and execute Emergency GSOC Protocols
Coordinate & communicate with First Responders
Participate in regular training and scenario-based security drills
Compile daily GSOC activities into daily shift reports
Accurately ensure detailed shift pass-downs are issued and followed
Compile monthly, quarterly, and annual GSOC statistical data
Author Incident Reports as described in GSOC Protocols
Complete security equipment and provide Access Control & Camera audit & testing forms
Ensure GSOC Supervisor is aware of all global security operations
Answer telephone calls and provide security services coordination
Use radio to dispatch and track Security Officer / Security Receptionist calls for requests
Complete general employee Service Requests
Complete requests for Facilities Service
Be aware of all global events and their schedules
Be aware and ready to provide special requests for events and employees
Understand and execute general service GSOC Protocols
Perform GSOC related projects and tasks as requested by the GSOC Supervisor and/or Corporate Security Manager
Maintain a clean and orderly GSOC facility
Comply with LinkedIn's company policies
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks,employees are requiredto know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carriedout in an honest, ethicaland professional manner,and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM QUALIFICATIONS AT ENTRY:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS:
Must be at least 18 years of age.
Must have a reliable means of communication.
Must have a reliable means of transportation.
Must have the legal right to work in Ireland.
Must have the ability to speak, read, and write English.
Must have a High School Diploma or equivalent.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
EDUCATION/EXPERIENCE:
Proficient in Word, Excel, Gmail, and other Google products such as Google Docs
Prior GSOC experience recommended
Experience working in a fast-paced environment with the ability to change gears quickly
Ability to communicate professionally and effectively via telephone and email
Ability to interact with all levels of employees and visitors
Highly organized and able to manage time wisely
Must have a sense of urgency and follow through
Ability to develop and maintain professional working relationships with co-workers and peers
Must pass drug and criminal background check provided by supplier
CERTIFICATES, LICENSES, REGISTRATION:
California Security Guard license.
Training Certification and CPR/AED/First Aid Training Certification preferred.
COMPETENCIES (as demonstrated through experience, training, and/or testing):
Strong understanding of instructional design principles, learning and development strategies, and methods of delivery for training programs at all organizational levels.
Ability to present training material and facilitate training programs and sessions articulately, confidently, and with ease.
Effective organizational skills and extremely high attention to detail.
Effective time management in order to deliver projects on-time and that meet expectations.
Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form; act upon such instruction and partner with stakeholders for clarification when needed.
Competent writer; exhibits knowledge of spelling, grammar, and punctuation.
Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities.
Capably work under pressure while maintaining a professional image and approach with both internal and external customers.
Ability to create and revise documentation with a variety of stakeholders.
Ability to quickly learn and utilize new technologies as required and demonstrated ability to quickly learn unfamiliar areas of business.
Ability to interact effectively at all levels and across diverse cultures.
Strong understanding of adult learning principles and suitable training techniques.
Ability to manage the work of others and lead a team using project management skills and strategies.
Strong ability to adapt personal style and working approach to audience as needed.
Basic understanding of security services and operations.
WORKING CONDITIONS (Physical/Mental Demands):
With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:
Close vision, distance vision, and ability to adjust focus.
May be required to use a vehicle for the performance of duties.
May be required to work in an active construction environment.
Required abilityto adjust scheduleand working hours regularly when necessary to meet operational needs.
Required ability to handle multiple tasks concurrently.
Ability to maintain composure when dealing with authorities, executives, clients, staff and the public; occasionally under conditions of urgency and in pressure situations.
Required ability to handle multiple tasks concurrently.
Handling and being exposed to sensitive and confidential information.
Keyboarding, basic computer usage and operating controls.
Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing multiple floors of stairs; walking up inclines and on uneven terrain.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
EOE/M/F/Vet/Disabilities ● PPO #14827
#AF-PSIL
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Securitas Security Services USA, Inc.
-
- Securitas Security Services USA, Inc. Jobs
