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Eliassen Group Sr. ServiceNow Engineer in Santa Fe, New Mexico

Sr. ServiceNow Engineer

Anywhere

Type: Contract

Category: Engineer

Industry: Financial Services

Workplace Type: Remote

Reference ID: JN -042025-101506

Date Posted: 04/02/2025

Shortcut: http://careers.eliassen.com/duy6hd

  • Description

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Description:

As an engineer in the ServiceNow team, you will be part of an Agile/Kanban team supporting the ServiceNow infrastructure, tools and integrations as well as acting as level 3 escalation for the Service Desk.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75 - $80 / hr. w2

Responsibilities:

  • Expertise in ServiceNow Discovery. Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements.

  • Expertise in Service Mapping features and functionality.

  • Understanding of network protocols (e.g., SNMP, WMI, SSH)

  • Knowledge of CMDB structure and data relationships

  • Ability to align discovery data with IT service management processes

  • Strong analytical and problem-solving abilities

  • Participate in the design, development, and implementation of enhancements of Service-now instances.

  • Participates in platform upgrade planning, testing, and validation.

  • Document system and application architectures

  • Solid understanding of Agile Framework and ceremonies (e.g., Standups, review, refinement)

  • Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.

  • Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control release management and deployment.

Experience Requirements:

Must Have:

  • Ability to align discovery data with IT service management processes

  • ServiceNow Discovery, CMDB, Service Mapping

  • Understanding of network protocols (e.g., SNMP, WMI, SSH)

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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