Veterinary Receptionist

Scarborough, ON

Toronto Veterinary Emergency Hospital is currently welcoming a customer service focused Veterinary Receptionist to join our team.

Schedule: The position we are looking to hire for would be shift work.

Shifts range from start at 6am and latest finishing at 1am

This full-time opportunity requires a variety of attributes. Your primary responsibility is:

• Ensure our clients and their pets feel welcomed, expertly cared for and appreciated! Additional responsibilities and qualities required for this role are;

• Create a warm and welcoming environment for our patient and pet parents

• Ability to answer a multiline phone system and track and book appointments effectively

• Placing outbound calls to follow-up and future appointment bookings

• Respond and manage email correspondence; clients, referring veterinarians

• Invoicing/billing, obtaining pet owner confirmation and processing payments

• Scheduling appointments

• Excellent customer service skills

• Strong organizational skills

• General housekeeping duties; cleanliness of reception area and common areas

• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• A caring culture of Wellness and Appreciation!

• Extensive online anytime-anywhere access to journals and textbooks

• Competitive wages and benefits!

• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click “Apply Now” or email Krista.hunter@vca.com for more information!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.