It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role

Proofpoint is looking for a highly motivated Senior Manager to lead the Proofpoint Threat Intelligence Service Team. As a Sr. Manager of Threat Intelligence Services, you will lead a team of analysts leveraging Proofpoint threat data to provide context to the threat landscape and as a commercial service to our Proofpoint clients. This role will focus on ensuring the team is consistently delivering actionable threat-related insights to clients while managing topline growth and margin expectations for the practice. This role will also lead expansion / tuning of the service portfolio and technical enablement of service delivery. The ideal candidate will have a strong background in leading consulting / services practice, leading /supporting market development efforts, and experience with products serving threat intelligence professionals. The candidate will have demonstrated abilities in people management, building consensus (influencing and driving change), and achieving results.

Your day-to-day

Drive customer success and engagement

• Oversee the delivery of cybersecurity services to ensure customer satisfaction and retention

• Act as a strategic advisor to customers, ensuring they maximize value from our services

• Develop and refine processes to improve service quality and responsiveness

Expand and enhance service offerings

• Work with sales and product teams to develop and deliver go-to-market strategies

• Identify opportunities for business growth and service innovation

• Leverage APIs and automation to optimize service delivery and integration

Promote awareness of cybersecurity services

• Represent Proofpoint in customer meetings, industry events, and executive briefings

• Develop presentations and reports to articulate the value of our services to stakeholders

• Lead and grow a high-performing services team

• Mentor, train, and develop team members

• Develop resource planning and service delivery models to align with business objectives

What you bring to the team

• Demonstrated people leadership and management ideally in Cybersecurity and Threat Intelligence

• At least 2 years of experience of service delivery and people leadership

• Strong interpersonal and communication skills

• Track record of working effectively with critical partners, both internally and externally

• Experience in customer-facing roles, driving engagement, and maintaining strong client relationships

• Experience growing a tech-enabled services practice, ideally in cybersecurity

• Familiarity with APIs and automation, especially in cybersecurity or threat intelligence solutions

• Strong presentation and communication skills, with experience engaging executive stakeholders

• Ability to lead through change in a dynamic, fast-paced environment

• Project management expertise, ensuring the successful execution of business initiatives

Preferred Qualifications

• Experience in cybersecurity services, cyber threat intelligence, managed services, or security consulting

• Understanding of cybersecurity ecosystems, including threat intelligence, security platforms, and integrations

• Knowledge of key cybersecurity frameworks and industry best practices

• Familiarity with Proofpoint and people-centric security

#LI-Remote

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 182,175.00 - 267,190.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 146,550.00 - 214,940.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 132,975.00 - 195,030.00 USD

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

To view additional awards, please visit www.proofpoint.com/us/news#awards

Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.

We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.

Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.

We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

• Build and enhance our proven security platform

• Blend innovation and speed in a constantly evolving cloud architecture

• Analyze new threats and offer deep insight through data-driven intel

• Collaborate with customers to help solve their toughest security challenges

   

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.