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Amazon Field Engagement Manager in Seattle, Washington

Description

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.

We are looking for a Field Engagement Campaigns Manager to join the Field Engagement Center of Excellence for AWS Worldwide Field Enablement (WWFE). This role will join a team of professionals who partner with AWS content creators, enablement leads, and communicators to plan and deliver relevant messages to the AWS global Field, enhancing customer engagements.

The ideal candidate is a professional who can operate in a high-velocity environment and deliver high-quality results. This role requires exceptional verbal and written communication skills, strong attention to detail, and the ability to work backwards from ambiguous requirements to generate clear, concise messages for our AWS Global Sales (AGS) team. The right candidate has communications and/or marketing experience, exceptional copy writing and editing skills for both original content as well as rewriting and optimizing content from subject matter experts. A successful candidate will demonstrate executive presence, project management skills, interpersonal skills, ability to influence others, and ability to work effectively across internal stakeholders.

Key job responsibilities

  • Proactively generate Field engagement momentum on enablement campaigns internally, driving dialogue and education with AGS Field (sales) employees via AWS global and local enablement teams.

  • Build strategies to drive engagement and advocacy with executives by connecting programs to clear business results that tie to AWS growth strategies.

  • Test and execute email marketing campaigns in Salesforce Marketing Cloud

  • Build strong working relationship across key stakeholder groups in sales, marketing, communications, and sales operations.

  • Standardize and scale engagement mechanisms globally, across all markets and segments.

  • Define metrics and establish tracking processes for campaign, including impact on business results of enablement campaigns.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

  • 3+ years of program or project management experience

  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • 3+ years of driving process improvements experience

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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