Description

Do you love data, analytics, and working with a diverse team? Do you love investigating ambiguous issues, getting into the weeds of a problem to find a solution? Are you passionate about solving business problems through data-driven decision making? If you answer “Yes” to these questions, you’ve clicked the right career opportunity. Please read on.

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

We are looking for a Field Sales Operations Manager to join our Korea Global Sales Operations (GSO) team, to partner with Sales Operations Leadership to develop metrics and analysis to measure success of sales programs, automate operational processes, and invent new ways of diving deep with data to uncover actionable business insights to help us serve our customers in their journey to the cloud. The successful candidate has broad technical skills, strong financial acumen, deep analytic experience and a passion for driving operational excellence.

The successful candidate must be able to roll-up their sleeves, work autonomously, and be a quick learner. You will drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way. You will proactively seek answers in self-service tools, and know when to ask for guidance. You are passionate about your work, detail-oriented, analytical, and demonstrate problem-solving skills with the ability to escalate problems and roadblocks as needed.

You will manage multiple assignments and requests/processes concurrently, prioritizing accordingly, and deliver timely results. You will look for commonalities across our business needs, recommend improvements to accelerate current scaling mechanisms, and leverage automation to grow our capacity in line with the growth of the business. Additionally, you will be responsible for driving improvements to reporting tools, methods, and processes utilized by the team to streamline sales operations activities and increase visibility and effectiveness of sales programs.

This position will work with the several stakeholders supporting the extended AWS Korea Sales organization. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other Korea Teams.

Key job responsibilities

Key responsibilities include but not limited to:

• Create insightful analysis, reports, and dashboards to improve both Customer and Sales experience

• Develop key sales support systems/processes required to meet the rapid growth of the business

• Develop relationships and work with sales, partner, sales operations, and other stakeholders to create and refine the tools and processes needed to drive productivity increases.

• Prepare ad hoc analysis & participate on projects as needed.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of working experience in Sales compensation, Sales Operations, Business Insights & Analytics, or related quantitative functions in a large scale multi-geographical hi-tech Sales Organization.

• Possess structured communication skills that enables to lead communications with multiple stakeholders

• Should be proficient in languages both in Korean and English

• Have a demonstrated ability to think strategically and analytically towards both business and challenges

• Demonstrated operational excellence experience, as well as data driven problem-solving skills and experience with simplifying complexity and developing scalable propositions

Preferred Qualifications

• Experience in IT industry would be a plus

• Passion for cloud technologies – working knowledge and experience in cloud computing

• Operational excellence mind-set and experience. Data driven. Excellent problem-solving skills

• Proven track record of taking ownership and driving results

• Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities.

• BA/BS degree, and a technical background is a plus, but not mandatory