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Citigroup 기업금융업무부 Client Onboard Analyst in Seoul, South Korea

The Build Mgmt Interm Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

  • Preparation of non-standard product documentation based on Client requirements

  • Analysis with product/legal/compliance and other business partners all amendments to standard product documentation that is requested by the Client

  • Coordinate implementation of regional and global cash management solutions of small size and low complexity.

  • Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time.

  • Accurately report project status, escalating effectively for “on hold” and slow moving deals.

  • Ensure strict adherence to defined quality standards and practices outlined in “best practices” collateral. Consistently achieve “excellent” rating in scheduled quality reviews.

  • Co-ordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi’s global resources and escalation channels as required to ensure smooth delivery.

  • Ensure detailed and timely functional partner engagement leveraging defined tools effectively (e.g., CRM engagement and completed CSR handover process 4/6 weeks before scheduled “go live”)

  • Attending when necessary Client meetings in close cooperation with TTS Product Sales and Relationship Managers

  • Enhanced client satisfaction should be reflected in positive client survey scores and documented during detailed post implementation reviews and case book write ups for future implementation usage and marketing purposes.

  • Tracking and communicating internally the status of the deals.

  • Effective maintenance and communication of MIS and project metrics. Provide ongoing senior management updates on key projects as required.

  • Participate in staff forums and survey process.

  • Complete all mandatory and personal development training as stipulated by controls officer and team lead.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Excellent communication skills. Organizational and planning skills. Negotiation, decision making and problem solving skills. Ability to manage high workload within a pressurized environment. Flexibility – ability to manage a varying workload (ie, volume, complexity and composition). Ability to manage complex integration solutions, working alongside Technical and Technology teams. Good work ethic – willingness to take a “hands on” approach to ensuring all elements of the solution are delivered as specified. Attention to detail and experience of working in a controlled environment

  • Project Management Certification by a reputable organization (i.e. PMI) is preferential.

Education:

  • Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

주요 업무를 포함한 본 채용의 상세 사항에 대해서는 아래를 확인하여 주시기 바랍니다.

한국씨티은행 기업금융업무부 Client Onboard Analyst 채용 공고

한국씨티은행 기업금융업무부 Client Onboard Analyst 담당자를 아래와 같이 모집하오니, 관심 있는 분들의 많은 지원 바랍니다.

– 아 래 –

채용부문: 기업금융업무부 Client Onboard Analyst

모집인원: 0명

주요 업무 및 책임

  • 기업금융그룹 고객의 계좌 신규 및 관리 업무

  • 기업금융상품의 온보딩 과정을 일정에 맞추어 고객 및 관련 팀과 함께 진행

  • 온보딩 과정 중 발생되는 이슈 및 변경사항 등을 관리

자격요건

  • 고객 중심의 사고 방식

  • 우수한 커뮤니케이션 능력 및 원활한 대인관계

  • 문제해결 능력 및 시기적절한 에스컬레이션 능력

  • 영어 커뮤니케이션 능력

  • 기업금융 오퍼레이션 경력 우대

근무조건

  • 고용형태: 전문계약직

  • 급여 및 복지조건 : 회사 내규에 따름

  • 근무지역 : 서울 종로구 새문안로50, 한국씨티은행 본점

전형절차

  • 서류전형 > 면접전형 > 사전점검/채용검진 > 최종합격

  • 전형일정 및 각 전형 별 합격발표는 이메일을 통하여 면접 대상자에게 개별 안내 드립니다.

접수방법 기간

  • 지원방법 : 당행 채용 site 접속하여 온라인 지원

  • 제출서류 : 영문이력서 1부

  • 접수기간 : 채용시까지

  • Rolling Base 인터뷰 진행 (지원서가 접수된 순서대로 검토하며, 채용후보자가 조기에 선발되는 경우 접수기간 중이라도 채용 공고 종료 가능함)

유의사항

  • 구직자 본인의 용모, 키, 체중, 출신지역, 혼인여부, 재산과 구직자 본인의 직계 존비속 및 형제자매의 학력, 직업, 재산의 정보는 기재하지 마시기 바랍니다. (채용절차의 공정화에 관한 법률 제4조의 3)

  • 온라인을 통해 접수한 이력서는 반환하지 않습니다. (채용절차의 공정화에 관한 법률 제11조)

  • 부정한 행위(예: 채용청탁 등)를 통해 합격한 사실이 확인된 경우, 합격이 취소될 수 있으며 향후 채용에 제한이 있습니다.

  • 장애인/보훈대상자의 경우 서류전형에서 우대

    • 장애인은 ‘장애인복지법 시행령’ 제2조에 따른 장애인 기준에 해당하는 자 또는 ‘국가유공자등 예우 및 지원에 관한 법률 시행령’ 제14조 제3항에 따른 상이등급 기준에 해당하는 자를 말합니다.
    • 보훈대상자는 ‘국가유공자 등 예우 및 지원에 관한 법률’등에 의한 취업지원 대상자를 말합니다.
    • 지원 시, 해당 사실을 증빙할 수 있는 서류를 추가 제출 바랍니다 (개인정보 마스킹 필수).
  • 문의: 한국씨티은행 인사운영부 ( ckirecruitment@citi.com )


Job Family Group:

Implementation


Job Family:

Build Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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