CCI Health Services' mission is to deliver high-quality, accessible care to our community members, leading the way to a more equitable healthcare system for everyone.

POSITION SUMMARY:

CCI Health Services is looking for a Cloud and System Administrator to join our team! This role is responsible for the maintenance, configuration, and reliable operation of computer systems, networking equipment, servers, and virtualization. 

RESPONSIBILITIES AND DUTIES:

• Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.

• Responsible for maintaining, configuring, and reliably operating computer systems, networking equipment, servers, and virtualization.

• Lead the Installation and upgrade of computer components and software, manage virtual servers, and integrate automation processes.

• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact issues.

• Lead in the installation and configuration of Cloud Objects, Network routers, switches, and firewalls.

• Serve as an escalation point for troubleshooting difficult problems or complex inquiries.

• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrading IT Infrastructure.

• Perform regular Cloud based-backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

• Subject matter expertise support during patching, maintenance, upgrades, and other related activities.

• Administrate and document cloud environments for internal and clinical needs. Address areas such as architecture, costs, scalability, Cloud CI/CD design, container management, security, maintenance, and testing.

• Responsible for Cloud capacity planning, Cloud storage administration, and Cloud service performance tunning.

• Update job knowledge by tracking emerging Cloud technologies and participating in educational opportunities.

• Participate in “off-hours”, weekend, and on-call support on a rotation basis.

• Collaborate with multiple teams, including but not limited to EMR HR, and Financial systems.

  QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, Cloud Administration/Management, or equivalent experience required.

• In-depth knowledge of the TCP/IP protocol.

• Minimum of five (5) years of systems, cloud administration experience and network administration.

• Proven knowledge of Cloud security architecture, securing and hardening Cloud Systems, storage, data protection, and Cloud disaster recovery protocols.

• Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors.

  CERTIFICATES, LICENSES, AND REGISTRATIONS:

• AWS, Oracle Cloud, Microsoft Azure, Cisco, and ITIL Preferred.

  WORKING CONDITIONS:

• Prolonged periods of standing, bending, or working at a desk on a computer.

• The ability to lift (up to 15lbs) is required.

  Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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