At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

AU009 North Ryde Waterloo Rd, CN002 Beijing Jianguo Road, JP007 Tokyo J&J Headquarter, KR010 Seoul Yongsan gu, SG003 Science Park Drive (Ascent)

Job Description:

Johnson & Johnson is seeking a Sales Force Excellence Lead APAC to join our Commercial Excellence team in APAC.

As the Sales Force Excellence Lead APAC, you will be a pivotal member of the Commercial Excellence Leadership team, charged with optimizing the efficiency and effectiveness of field forces across the JACK markets. You will play a critical role in driving sales force excellence, enhancing operational performance, and developing capabilities that align with the strategic objectives of Commercial Excellence in the APAC region.

Key Responsibilities:

1. Strategic Leadership

• Develop and implement the vision for Sales Force Excellence that aligns with the overall APAC commercial strategy.

• Collaborate with the Commercial Excellence Leadership team to drive SFE transformation initiatives through data (AI) driven regional strategic platform programs.

2. Efficiency Management

• Oversee the allocation of field forces across JACK markets, maximizing productivity, ensuring optimal efficiency and resource utilization.

• Identify synergies, harmonization, and automation opportunities in field operations to strengthen overall performance.

3. Performance Analysis

• Define, track, and report on efficiency indicators (KPIs) through in-depth data analysis in conjunction with the Data Science and the Business Intelligence & Analytics (BIA) Centers of Excellence.

• Develop and manage a robust performance analysis framework to assess field force effectiveness and drive improvement initiatives.

4. Incentive Framework Recommendations Development

• Design and drive regionally aligned recommendations for performance-based incentive frameworks that motivate and reward field force excellence.

• Ensure alignment of incentive structures with the strategic goals of the organization.

5. Training and Development

• Collaborate with regional Capability Development team and local sales trainings teams to design and deliver training programs that enhance the skills and competencies of the field force.

• Promote a culture of continuous learning and excellence within the field teams.

• Develop coaching skills in sales managers and leaders and ensure coaching is a priority in the field

6. Collaboration and Governance

• Work closely with local Sales Force Effectiveness (SFE) teams and cross-functional Commercial Excellence teams in JACK markets to establish best practices and governance standards.

• Serve as the Center of Excellence for SFE, ensuring consistency, efficiency, and productivity across markets.

7. Stakeholder Engagement

• Act as a trusted advisor to senior leadership on trends, insights, and actions needed to optimize field force performance.

• Build strong relationships with stakeholders across different markets to ensure alignment and support for SFE initiatives.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field; Master's degree preferred.

• 10+ years of experience in sales force effectiveness, commercial operations, or related roles.

• 3+ years above-country/regional experience in leadership roles

• Proven track record of leading change initiatives and driving operational excellence through data analysis and strategic insights.

• Excellent communication, leadership, and collaboration skills with the ability to influence at all levels of the organization.

• proven track record of leadership and ability to influence

• Strong analytical skills with the ability to interpret complex data and translate into actionable strategies.

• excellent knowledge and experience in managing incentive systems across different countries and cultures

• Familiarity with sales training methodologies and capability development practices.

Personal Attributes:

• Strategic thinker with a results-oriented mindset.

• Innovative, adaptable, and able to navigate a dynamic commercial landscape.

• Strong problem-solving skills and attention to detail.

• Passionate about fostering a culture of excellence and continuous improvement.