Additional Information

Job Number 25034099

Job Category Food and Beverage & Culinary

Location JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Hotel%20Singapore%20South%20Beach%2C%2030%20Beach%20Road%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20189763)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

The Shift Leader is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

• Apply quality systems.

• Contribute to customer service over various platforms.

• Cultivate productivity and innovative mindset.

• Demonstrate the service vision.

• Follow food and beverage safety and hygiene policies and procedures.

• Implement operations for service excellence.

• Interact with and serve f&b guests

• Maintain food and beverage service environment.

• Maintain quality control procedures.

• Prepare for service.

• Project a positive and professional image.

• Provide go-the-extra-mile service.

• Provide safety and security for guests.

• Respond to service challenges.

• Solve problems and make decisions at operations level.

• Use essential features of a computer.

• Use primary functions and applications of a tablet.

• Work in a diverse service environment.

• Able to work night shift

PREFERRED QUALIFICATIONS

Education: High school diploma

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.