Description We are in search of a Client Services Representative in Smryna, GA. The role involves counseling clients and contractors on product and service offerings, navigating multiple systems to research and resolve customer inquiries, and complying with corporate policies while meeting quality standards. This is a contract role that will enable the successful candidate to contribute significantly to our operations.

Summary Client Service Reps counsel clients contractors and business on StreamLabs product/service offerings and independently resolve tasks while maintaining performance standards. Job Responsibilities Counsel current and potential clients on water leak detection solutions and coordinate the installation of equipment. Training will be provided on product knowledge. o Training will be provided on FAQ Navigate multiple systems / applications to research and resolve customer inquiries and help them get the most out of their equipment documenting interactions and following up as needed. Mostly Microsoft Office applications Follow-up on prescribed tasks Skills Some technical proficiency to be able to move from one internal system to the next Strong communication skills The ability to solve questions as related to the product Work effectively in a team environment using detail oriented interpersonal and communication skills. Comply with corporate policies and internal business processes / procedures while meeting/exceeding service performance and quality standards. Requirements Education/Experience High school diploma or GED 2-4 years of client service experience Proficiency with Microsoft Office specifically Word and Excel o Outlook-initiate messages and responses with clients and contractors o Word-basic experience o Excel-need to be comfortable using Excel with regards to viewing spreadsheets and navigate Strong oral and written communication Proven organization skills and ability to multi-task Ability to work independently as well as in a team environment Experience handling multiple priorities within established time constraints

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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