Job Description

Aim for a future in digital and technology with a role tailored for aspiring professionals. This Digital Self-Service Assistant position at Carnival UK offers a unique blend of learning, growth, and hands-on experience in the heart of our Digital and Technology department.

You’ll help us transform the digital guest experience for both P&O Cruises and Cunard by assisting with content changes that enhance the user service and support functions on our web and digital platforms. It's your chance to start building a solid foundation in the digital, content, and creative fields, developing essential skills, and contributing to our business goals, all whilst working in a guest-centric team.

This role is classified as CUK Level 14 and is available on a full-time, fixed-term (8-month) basis. We offer hybrid work including up to two days from home.

Requirements: What You Need to Succeed

Successful candidates will possess:

• Experience with content management systems (CMS) to create web pages.

• Ability to work with multiple competing deadlines.

• Good grasp of English grammar and ability to write short, informational content.

• Attention to detail and ability to handle large tasks with results that are highly visible and impactful to end users.

We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist.

About You: The Ideal Candidate

In this role, your distinct personal attributes will be the key to standing out. If you possess qualities that can drive success in the digital and technology sector, we want you on our team. Your ability to blend technical skills with interpersonal strengths will set the foundation for innovation and growth within our Digital and Technology department. Apply if you have a:

• Customer-focused approach to web page creation and content curation.

• Interest in digital content.

• Creative mindset with keen attention to detail.

Why Join Us?

Join our dynamic Digital and Technology Function, committed to providing exceptional guest experiences and driving continuous digital transformation. Become part of a community that values growth, work-life balance, and wellbeing.

Top Benefits:

• Employee Discounted Cruising, plus Friends and Family offers.

• Recognition scheme with prizes and awards.

• Regular office events including live entertainment, lifestyle events, and charity partner fundraisers.

• Extensive learning and development opportunities.

• Employee-led networks.

Take the next step

Due to the popularity of our roles and our pledge to find the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

#LI-Hybrid

#Job Functions: Customer Service; Design; Marketing;

#LI-JG1

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.