Description

JOB OVERVIEW: Responsible for driving Beverage Cart on golf course and serving/selling beverages and snacks from the cart.

Essential Functions:

1. Responsible for ensuring that alcoholic beverages are not dispensed to people under the age of 21.

2. Takes payment for beverages and snacks utilizing prescribed cash procedures.

3. Recognizes and resolves guest complaints and concerns.

4. Maintains beverage and snack quality and service standards for location.

5. Performs cart set up and break down procedures; contributes to overall cleanliness and organization of cart, golf course and facilities.

6. Ensures a pleasant visit for each guest; maintains effective guest relations.

7. Performs special projects delegated by management.

8. Stays updated on latest developments pertinent to the department as well as the location.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicant is required to complete a background check and Motor Vehicle Report check. This position is required to have a clean MVR report for 3 years prior to hire.

EDUCATION and/or EXPERIENCE

Excellent people and communication skills. Proven experience serving beverages and snacks and demonstrated outstanding customer service. Must possess willingness to learn and perform new beverage and snack programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to drive an electric cart, sit, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)