ACRT, Inc. Company: ACRT Services, Inc. About The Team ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more. At ACRT Services, our organizational culture is built on four strategic pillars including the people and the amazing things they can accomplish, dedication and the success it brings over the long term, process and the benefits of a job done right and education and the difference it can mean in the lives of those we touch. About the Role The IT Manager will oversee a team of Business Analysts and Project Managers, ensuring the successful delivery of IT projects, process improvements, and system enhancements. This role will be responsible for leading initiatives related to Workday, managing cross-functional collaboration, and optimizing business processes through technology. The ideal candidate will have a background in IT project management, business analysis, and Workday systems, with experience in enterprise applications, stakeholder management, and change management. The IT Manager will work closely with internal business units, IT leadership, and external vendors to align technology solutions with business needs, while ensuring compliance with industry best practices and company policies. Systems that you would commonly be supporting include Workday, Sales and Fleet systems What You'll Do Team Leadership & Project Oversight: Lead, mentor, and manage a team of Business Analysts and Project Managers to drive successful project delivery. Develop and implement best practices for IT project execution, ensuring alignment with business goals. Oversee Workday-related projects, including system upgrades, module implementation, process automation, and reporting improvements. Manage enhancements and upgrades to various SaaS applications that support the Sales and Fleet teams. Lead the team in managing project timelines, budgets, and resource allocation to meet company objectives. Business Process Optimization & Workday Expertise: Collaborate with stakeholders to analyze business needs, gather requirements, and develop system solutions. Identify and implement process improvements within Workday to enhance operational efficiency. Leads Workday subject matter experts (SME), providing guidance on configurations, integrations, and troubleshooting in partnership with outside consultant support. Ensure Workday system stability, security, and data integrity through proactive management and governance. Cross-Functional Collaboration & Communication: Partner with HR, Finance, Operations, and IT teams to align software capabilities with strategic business initiatives. Facilitate meetings, status updates, and presentations to executive leadership and key stakeholders. Act as a liaison between technical and non-technical teams, translating business requirements into technical solutions. Partner with other departments to coordinate change management strategies to ensure smooth adoption of new Workday features and process changes. Risk Management & Compliance: Ensure all software configurations and integrations adhere to compliance, data privacy, and security standards. Monitor system performance, troubleshoot issues, and implement corrective actions. Collaborate with IT security teams to enforce user access controls and role-based security within software. Must haves: Education: Bachelor's degree in Information Technology, Business Administration, Computer Science or related field, or eight or more years of related software and project management IT experience. Experience: 5+ years of IT project management and business an