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Marriott Night Auditor - Franchised in Sunnyvale, California

Job Number 24124289

Job Category Rooms & Guest Services Operations

Location Aloft Sunnyvale, 170 South Sunnyvale Avenue, Sunnyvale, California, United States

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Shashi Corporation. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Shashi Group, LLC is a hotel ownership, development, and management company with active properties in the San Francisco Bay Area and plans to further expand its geographic reach. With 5 distinctive properties, both branded and boutique, Shashi is well situated in the Silicon Valley market. At Shashi Group, we’re culture focused. We believe in empowering each team member to continue to grow and learn to set and achieve new goals. We operate on a simple but essential belief: when you succeed, we thrive.

At Shashi Group we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with us.

Aloft Sunnyvale is currently looking for a Night Auditor to join our team. As a Night Auditor, you'll be responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports. The Night Auditor also prepares for the next day’s business activities. Demands accuracy with the daily accounting procedures. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

What you will be responsible for:

Check-in and check-out hotel guests in a confident, professional, and friendly manner.

Initiate call back after check-in to ensure guest is satisfied with accommodations as well as offer any assistance.

Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day or night.

Complete all items as listed on shift checklists.

Review all prior shift work, including reservation arrivals.

Complete final manual postings for all miscellaneous income departments.

Balance all miscellaneous income departments against vouchers, tape totals, and property management system totals.

Initiate Night Audit process in the Property Management system.

Prepare all next day guest reservations arrivals

Prepare all management reports for hotel management.

Essential to succeed in this role:

Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.

Previous hotel experience.

High school graduate.

Punctuality and regular and reliable attendance.

Ability to work overnight shifts on Fridays and Saturdays.

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Free parking

Health insurance

Health savings account

Life insurance

Paid jury duty

Paid time off

Retirement plan

Vision insurance

The hourly rate of pay for this position is $21.

This company is an equal opportunity employer.

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