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New York State Job Bank Customer Service Center (LPN) in Syracuse, New York

The CSC LPN is responsible for assessing documents from hospitals, physicians offices and

facilities and entering complete and accurate information in the clients charts. The CSC LPN

works closely with the CSC RN and CSC RN Team leader.

$21.36- $26.70/hour

Performance Responsibilities and Standards:

  1. Promote continuity of care for referred clients

a. Document all necessary information provided by the referral source into the

clients electronic medical record

b. Answer inquiry calls from clients, families, physician offices, community

agencies and insurance companies.

c. Update referral information as appropriate

d. Perform coding review with proper training

  1. Promote quality assurance as it relates to home care planning

a. Participate in quality improvement activities related to home care planning and

coordination.

b. Adhere to quality standards including the confidentiality of client information.

  1. Other expectations:

a. Promote positive relationships among referral sources, patients and families

b. Identify problems and report to CSC RN or CSC RN Team Leader

c. Provide excellent customer service

d. Attending meetings and conferences as required

e. Perform all other duties as assigned.

Requirements:

  1. Current New York State professional nurse license

  2. Minimum of two years experience as a clinician

  3. Excellent organizational skills with the ability to work independently 4. Excellent communications skills and problem-solving ability 5. Compliance with agency policies and procedures 6. Ability to use a variety of computer software Physical Requirements: 1. Speech, visual, and hearing ability sufficient to express and comprehend written and verbal communication 2. Ability to sit 90 percent of the day 3. Bloodborne Pathogens Exposure Category III Employee who rarely has contact with blood and body fluids.

http://nascentiahealth.org/careers

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