Job Summary:

Provide clerical support in an outpatient setting. Completes patient registration and discharge activities utilizing EPIC. Greets patients checking demographic and insurance information, generating necessary paperwork, and notifying staff of patient arrival. Checks out patients and collects appropriate copays. Makes appointments for patients. Answers department phones. Performs support functions such a distributing mail, scanning documents, and other clerical office duties as assigned. Obtains medical records and reports as needed for providers and/or other staff. Initiate insurance carrier regulatory requirements. Process registration/billing work queues and monitor reports.

Minimum Qualifications:

Two years secretarial/clerical experience. Ability to multi-task and strong communication and customer service skills.

Preferred Qualifications:

Experience in an ambulatory setting. Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling. Working knowledge of spreadsheets and word processing. Ability to multi-task. Strong customer service skills necessary and excellent phone etiquette.

Work Days:

Monday - Friday varying hours between 7:30 a.m. - 5:00 p.m.

Message to Applicants:

Recruitment Office: Human Resources

Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.