You will be part of our customer care team to add your expertise + skills to the delivery of customer excellence.

Your Role

You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth. You will do this by working with a variety of internal + external stakeholders whilst focusing on the following key objectives.

Your Responsibilities

• To take lead in monitoring + driving sales activities.

• To proactively identify + nurturing sales-qualified prospects through the pipeline to generate profitable +sustainable businesses.

• To conduct regular reviews of sales leads + customer portfolios with key stakeholders.

• To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is beingmake with our pricing team.

• To provide CCL team the customer’s feedback + support on resolutions as required.

• To take the lead in onboarding + implementation of new customer, ensuring that standard operationalprocedures are update for handing over to our Customer Care Locations (CCL).

• To maintain + update relevant customer information on internal systems.

• To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality in close collaboration with the CCL.

Your Skills and Experiences

• Your strong focus + knowledge along with your customer + stakeholder relationships will be the key to your success.

• You have been selected for this role because of your knowledge across our operations + because you possess the key attributes, we are looking for.

Good Reasons to Join

We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.