Job Description Summary: The Chief Operating Office – Transformation (COO) plays a critical role in leading Citi’s Transformation initiatives, which represent the bank’s top priorities globally at an enterprise-wide level. The Data Program Group (DPG) Transformation Lead Quality Control (TLQC) Manager will support the DGP Transformation Lead with the review of the design and execution of work efforts. The goal of the review process is to evaluate the effectiveness and quality of a work effort’s scope, execution, and sustainability readiness in the context of reducing risk and remediating the linked Articles/Clauses/Sub-Clauses/Romanettes, Paragraphs, and Gaps

Job Description: The DPG TLQC BA PM will support the DPG TLQC Manager in their work with Commitment Owners, Accountable Executives and Program Managers to ensure that work efforts are evaluated for their effectiveness and quality of scope, design, plans and execution. This includes but is not limited to reviewing all relevant artifacts which will be submitted for review in accordance with TPO policy, addressing any concerns by the TPO which must be resolved prior to submission to Internal Audit and facilitating the resolution of any concerns brought forth by Internal Audit during their review.

Key Responsibilities:

• Support reviews of Scoping Documents prepared by the Commitment Owner, with IA and 2LoD participants

• Opine on Observations and Concerns regarding potential remediation design and sustainability readiness risk

• Collaborate with the DPG TLQC Manager Commitment Owner to establish a Quality Control (QC) Roadmap in Scoping Document with QC review dates during Execution

• Evidence reviews with a copy of the completed TLQC Review Template reflecting all Observations / Concerns, closure of Concerns (if any), and any meeting minutes

• Supports planning, direction, execution, and monitoring of day-to-day activities related to work effort review

• Drives adherence to program processes, procedures, methods, and standards

• Supports stakeholders as governance and/or process subject-matter-expert

• Monitors reports to ensure appropriate process steps are followed by stakeholders

• Coordinates with key stakeholders to ensure that the provided documentation is sufficient to meet process requirements

• Maintains and/or update applicable logs and/or databases to reflect approved decisions, and/or status changes

• Supports the preparation and maintenance of progress and status reports for work effort reviews

• Escalates program risks to TPO and / or CAO Management, when appropriate

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency

• Represents Data TLQC as a key point of contact for review of scoping documents and final review of Project’s Milestone

Qualifications

• 5-10 years of experience, Data transformation experience a plus

• Ensure compliance with the PM standard procedures and with all application tools used for program within closure of projects

• Must pproactively review plan content and changes to aid in identification, impact analysis and mitigation of risks and issues

• Must demonstrate a commitment to quality and attention to detail

• Facilitate the collection of status reports and aggregation into required reporting packet for consumption by senior management team and use in various committee meetings.

• Experience in meeting and reporting project status to leadership

• Excellent computer skills with a high level of proficiency in Microsoft Office

• Excellent organizational, project/program management skills with proven experience driving large, dynamic programs with a sense of urgency.

• Strong written and verbal communications skills with the ability to interact effectively with people at senior levels and to facilitate discussions at medium levels.

• Bachelor’s/University degree, potentially Masters degree

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Mar 04, 2025

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.