DUTIES AND RESPONSIBILITIES

A.Interact with the public, residents and employees by answering phones, collecting rent payments, taking work order requests, providing general information, routing people and calls to appropriate personnel,

etc.

B. Provide administrative support to CTHC departments, with priority given to projects with deadlines.

C.Prepare accurate and timely documents, reports and correspondence, including newsletters, advertisements, resident notices, etc.

D.Administer projects and perform specific duties as assigned, such as:

1. Prepare Board packets for distribution and post required public notices in a timely manner.
2. Maintenance of CTHC website.
3. Maintain IBS (Information Broadcast System) database, schedule notifications, and complete required follow-up.
4. Maintain adequate inventory of standard office supplies by placing orders, receiving merchandise, and putting it away using approved procedures.
5. Generate and submit TML accident reports and perform required follow-up.
6. Prepare resident surveys for distribution and compile results.

E. Maintain accurate databases (resident information, barred list, bad debts, etc.)

F. Assist Administrative Director with organization of meetings and social functions, records management, etc.

G.File publications, general correspondence, etc. in the correct location. Destroy files in accordance with CTHCs record retention policy.

H.Other duties as required.

EDUCATION/SKILLS

A.Employee must be a high school graduate.

B.Ability to meet and deal tactfully with the public, residents, and employees.

C.Computer literate with knowledge of spreadsheet, database, and word processing programs.

D.Accurately type 40 words per minute.

E.Ability to operate general office equipment.

F.Advanced administrative abilities, effective written and verbal communicationskills, a pleasant and courteous demeanor, strong organizational skills, mature judgment, and the ability to work as part of a team.