*[First Financial Bank *[Job Description

[Job Title Account Servicing Associate]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}

Status

Non-Exempt

Reports To

Deposit Operations Supervisor

Summary

[Verifies input data from source documents to ensure customer accounts are accurately set up and maintained. Processes accounts after customer is deceased. ]{arial",sans-serif"=""}

Job Requirements/Skills

[(To perform this job successfully, an individual must be able to perform each essential satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)]{arial",sans-serif"=""}

• High school diploma or equivalent.
• Basic computer skills, with data entry experience being a plus.
• Accuracy and attention to detail.
• Basic communication skills.

[Primary Activities [(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)]{arial",sans-serif"=""}]{arial",sans-serif"=""}

• Process incoming signature cards to ensure proper completion.
• Perform quality review of information provided by account holder has been properly entered into the system.
• Responds to requests for assistance from branches regarding customer accounts.
• Process and proof Beneficial Ownership forms
• Process Death Certificates
• Update and process TIN, W-8 and W-9
• Make entries for IOTLA accounts
• Set up sweep for cash management and commercial line of credit
• Process death notifications

[Competency/Skill Level *[(The behaviors, knowledge, and motivations important to success in the job)]{arial",sans-serif"=""}]{arial",sans-serif"=""}*

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