Ops Sr Manager

Job ID

212043

Posted

21-Mar-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Building Management, Engineering/Maintenance, Property Management

Location(s)

Toronto - Ontario - Canada

About The Role:

As a CBRE Ops Sr. Manager, you will manage the team responsible providing technical and operational support to the account staff.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Collaborate with other departments and key collaborators to ensure that business needs are being met.

• Review data and make recommendations for improvements to processes, procedures, and systems.

• Stay up to date with industry trends and practices and apply knowledge to drive innovation and growth.

• Manage budgets and resources effectively, ensuring that all expenditures are justified and aligned with company goals.

• Ensure the team follows compliance with all relevant laws, regulations, and policies.

• Apply a broad knowledge of the business, own subject area, and how own field integrates with others to achieve team and departmental objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.

• Understand and recognize the broader impact across the department.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills and an advanced inquisitive mindset

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)