SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

We are currently looking for an Information Security Analyst to join an energetic Global team in our Tralee office. The successful candidate will report to the IAM Security Analyst Team Lead. The Information Security Analyst overall role is to protect the integrity, confidentiality, and availability of information by ensuring appropriate security controls are enforced on company assets at the highest standards of availability, resilience, and performance. The ideal candidate will be diligent, reliable, quick to learn and calm under pressure with a logical, methodical and accurate approach to Security Administration and Identity Access Management (IAM). Ability to take direction as part of a team and confident to apply themselves individually in line with team ethos. Excellent observation skills, telephone skills and communication both verbal and written are vital. The individual will participate in the daily administrative details and will possess a process-oriented mind set. This role requires effective communication skills and will liaise with all levels across the company. The role involves working as part of a team in a Multinational Financial Services Company. Current hours of support begin at 7am through until 10pm Monday – Friday, working 7.5 hours each day on a shift rotation basis which changes each week. Occasional, planned, Saturday weekend work (approx. 5 per year). We are a global support team and are open for business as usual for other regions during our bank holiday dates.

Role Objectives

• Resetting user passwords in applications

• Creating and deleting user accounts on systems and applications

• Report runoff of banking systems ensuring that any exceptions are reported/acted upon

• Supports intake process for security access request queue

• Supports and manages escalated tickets from the helpdesk

• Work with and support development teams to implement and test security controls for new or existing vendor and internally developed software

• Prepare and update Information Security administrative documentation as required

• Working with Active Directory to modify/create groups / modify access when required

• Supporting Application teams with their projects, queries and issues

• Supporting during build and test weekends during the year (Saturday’s)

• Providing audit reports and documentation to the risk and governance team

• Enforces Information Security policy guidelines and procedures

• Working with teams on process improvement (lean) ideas and assisting with automation to reduce manual work

Qualifications and Skills

• Able to grasp new concepts quickly and efficiently

• Willingness to learn

• Highly self-motivated and ability to work on own initiative as well as under direction

• Excellent attention to detail and proven analytical and problem-solving abilities

• Experience working in a team-oriented, collaborative environment

• Experience in working in a fast-paced environment, using multiple systems for their current role

• Excellent written and oral communication skills including strong technical documentation expertise

• Strong customer service orientation

• Good interpersonal skills including empathy with users, active listening, patience and understanding

• Ability to effectively prioritize and execute tasks in a high-pressure environment

Desirable experience:

• Experience in Active Directory

• Experience in Service Now (Ticketing system)

• Experience in Azure AD

• Experience in Oracle Databases

• Experience working with Aveksa - RSA Identity & Access Management & Governance

• Experience in SQL Database

• Experience in working with any Single-Sign-On tools

• Experience with Automation

Additional Requirements

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.