Medical Assistant-Non-CredentialedJob Code: 792

Job SummaryProvides clinical and /or administrative support in an Ambulatory Practice or Clinic.

Education and ExperienceEDUCATION/EXPERIENCEMin/PreferredEducation Leveland/orYears of ExperienceCommentsPreferred High School or GED

Required

Graduate of a Medical Assistant Program approved by Munson Healthcare

Or

1Relevant experience working in a physician practice or similar healthcare setting in a provider/patient support

CERTIFICATION, LICENSURE, REGISTRATIONMin/PreferredCertification, Licensure, RegistrationCommentsPreferredBasic Life Support CertificationMust be obtained within 90 days of hire and maintained

OTHER REQUIREMENTS* Experience with EHR is preferred

Key Competencies and Skills

• Knowledgeable and proficient in basic clinical care within Scope of Practice (see Essential Duties)* Communicate effectively using various forms (nonverbal, verbal, electronic) with all members of healthcare team* Strictly adheres to patient confidentiality and all MHC policies and procedures* Acts as a patient advocate* Maintains a professional working relationship with teammates and other cross functional groups, e.g., ancillary services and medical staff* Organized with effective time management* Self-motivated* Adaptable to changing environments* Excellent customer service orientation

Essential DutiesClinical duties (may include, but not limited to):* Timely follow through and completion of referral requests* Screen for Fall Risk according to policy and apply fall prevention interventions when appropriate* Room and prepare patients according to clinic specific checklists or procedures * Completes required patient care documentation including Medical Histories* Cleans and disinfects examination and procedural rooms * Disinfects patient care equipment * Measures patient weight, height, oxygen saturation, respiration, temperature, pulse (manual and automatic), blood pressure (manual and automatic)* Performs 12 lead ECGs* Administers medication (aerosolized, oral, SC and IM) including oxygen * Performs subcutaneous (SC), intramuscular (IM) and intradermal injections * Collects and prepares lab specimens* Preforms basic laboratory tests including blood draws* Removes sutures and assists with dressing changes* Instructing patients via standardized pathways and protocols * Assists teammates and providers when necessary* Assists with day-to-day operations as required for optimal patient care* Attend staff development programs* Other duties as required by specialty

Administrative duties (may include, but not limited to):* Answer phones* Greet patients* Document and update pertinent medical record requirements* Code and complete healthcare insurance forms* Schedule appointments* Arrange for hospital admissions, referrals, and laboratory services* Use computer applications as necessary

Work Environment and Physical RequirementsMust be able to meet the physical demands of the position such as bending, stretching, kneeling, twisting, lifting, patient transfer, pushing, and pulling, etc. Must be able to lift 30 pounds.

Reports ToReports to the Coordinator and/or Manager/Practice Administrator of Ambulatory Physician Practices.

Organizational Expectations• Models Munson Healthcare’s Purpose – We Improve Lives • Embraces and supports the Munson Healthcare Alignment Framework including our Purpose, Mission, Vision, Values, True North Goals, Strategic Vision and Goals, and Operating System.• Promotes personal and patient safety.• Uses effective customer service/interpersonal skills at all times.• Performs other duties and responsibilities as assigned.

Receipt and Review of Job DescriptionAknowledgement: I have received and read a copy of this job description, which was discussed with a manager or designee.