Deployment Engineer - AMR

Job Number: 69098

Group: Magna Corporate

Division: Mobility USA

Job Type: Permanent/Regular

Location:

Troy, MICHIGAN, US, 48083Lowell, MASSACHUSETTS, US, 01854

Work Style:

About us

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.

About the Role

Magna is seeking a highly motivated Deployment Engineer to join the New Mobility group. This individual will be responsible for onsite support and monitoring of autonomous mobile robots (AMR) during deployment within Magna Global Facilities. The ideal candidate will be comfortable working with minimal supervision to meet defined program objectives and milestones in an environment where they will be given the freedom to innovate and explore new methods and solutions.

The Deployment Engineer will support the technical execution of AMR deployment projects across various sites. This role involves analyzing and resolving technical issues while ensuring the completion of deployment milestones. The engineer will provide training and presentations on technical details to team members and collaborate with product development and support teams. The position requires a hands-on approach to troubleshooting and building technologies in diverse environments.

Your Responsibilities

• Performs installations at Magna sites. Works with site leads to unblock installation issues. Works alongside installation contractors to set-up and tune the AMR solution.

• Analyze and resolve technical issues and execute, supervise, and validate the completion of deployment milestones.

• Next to the support on deployment projects, you will provide training and presentations of technical details to other teams and work closely with the product development and support teams.

• As a deployment engineer, your responsibilities include troubleshooting issues related to routers and wireless networks, training customers how to use methods or implement upgrades, and ensuring that security is functioning properly on all network assets.

• Provide customer facing first line support. Addressing general day to day questions and issues in the field while escalating to the engineering and operations teams as necessary.

• Provide updates and feedback to engineering and operations teams on general day to day status.

Who we are looking for

• Ability to travel 80-90% within a respective region on a scheduled or moment's notice, overnight travel will vary depending on location

• Preferred experience in robotics, automotive, or automation industries

• Experience in customer-facing roles

• Experience documenting and reporting updates and current onsite activities.

• Understanding of data collection, reporting processes, and ability to make data-driven decisions.

• The role requires a completed bachelor’s degree in computer science, Electrical Engineering, Telecommunication, Robotics, or a related field, alongside a minimum of two years of relevant experience.

• Ability to read and develop technical documentation and process instructions.

Your preferred qualifications

• Exhibits excellent written and oral communication skills

• Demonstrated problem-solving skills and hands-on experience.

• Passion for and ability to easily pick up new technologies

• Highly proficient with MS Office based productivity tools incl. Excel, PowerPoint, Word, etc.

• Organized in method of working and documentation.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Site Benefits

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.