Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Software Engineer - Java

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Be part of the Decision Management Program, which creates services for multiple business solutions to combat fraud and validate cardholder identity in real-time. Our patented platform processes billions of transactions per month, in milliseconds, using a multi-tiered, message-oriented approach for high performance and availability. Additionally, web applications and web services for managing fraud solutions round out the critical platform capabilities.

Role

This Manager role will be responsible for managing the day-to-day operations of the local Performance Engineering team for the Decision Management Program. The focus areas of this team include, but are not limited to, doing the Capacity Planning and Performance Testing of our applications and infrastructure to ensure they are capable of handling the demand of our workloads and that our solutions can continue to scale as these workloads grow.

Additional expectations for this role include:

• Working closely with DMP leadership to drive vision and help take that vision to implementation.

• Leading scrum teams to meet commitments and maintain high quality deliverable objectives.

• Being a hands-on technical leader who brings considerable experience doing Performance Engineering.

• Being a good people manager to help build employee careers and handle day-to-day activities.

• Managing vendor relationships for SOW engagements and vendor software packages we utilize on the platform.

• And consistently raise standards, insisting on continuously improving the processes and practices associated with Performance Engineering.

This Manager role will partner with solution architects, software engineers, and other Performance team roles to organize work that focuses on assessing the platform’s needs, helping design new capabilities, building and running tests/proof-of-concepts, troubleshooting problems, identifying risks, and making recommendations. A successful candidate will ensure potential performance and availability challenges are proactively identified, recommendations implemented, and that the systems’ capacity and availability exceed requirements while ensuring the platform achieves business results.

All About You

The ideal candidate for this position should possess the following traits:

• Must be high-energy, detail-oriented, proactive and can function under pressure.

• Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results.

• Possesses strong communication skills - both verbal and written – and strong relationship, collaborative, and organizational skills.

• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.

• Knowledge of software development processes including agile processes.

• Experience with the design and development of complex and multi-tier architectures.

• A quick learner and able to drive teams around technical solution.

Additionally, an ideal candidate would have intermediate knowledge and experience in the following areas:

• Performance Engineering practices associated with the operation of mission critical, high volume, low latency services utilizing physical and virtual infrastructure, ranging from public cloud to private datacenters.

• Helping to define the non-functional requirements associated with solutions.

• Designing and executing performance tests to ensure our solutions meet the non-functional requirements defined.

• Passionate about solving complex performance and availability problems

• A wide breadth and depth of technical experience including Java, Linux, and Oracle

• Performance tools such as LoadRunner, JMeter, Gatling, Dynatrace, software profilers, Splunk, etc.

• Capacity modeling/planning processes and tools.

Education: Bachelor’s Degree in Computer Science, Engineering, or related technical field.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.