Advisory Solution Architect - LPS

General Information

Req #

WD00076678

Career area:

Services

Country/Region:

Hong Kong

City:

Hong Kong

Date:

Friday, January 24, 2025

Working time:

Full-time

Additional Locations :

• Hong Kong

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

The Job

• Lead the team in providing operational network support.

• Oversee the design, configuration, and maintenance of network infrastructure.

• Serve as the tier 3 escalation point support for complex network issues that require advanced troubleshooting and resolution.

• Establish, execute, and maintain standard processes and procedures to meet Service Level Agreements with internal and external partners and customers.

• Develop and implement network strategies that align with architectural improvements and industry best practices.

• Drive enhancements to existing processes and procedures to address any issues impacting network infrastructure availability, security, or integrity.

• Actively research and explore new tools/technologies to boost team efficiency.

• Demonstrate the ability to work effectively under pressure, meet deadlines, and handle high-stress situations comfortably.

• Manage the team's utilization effectively.

The Person

• Minimum of 8 years of progressive network engineering experience with 3 years managerial/team leader experience.

• Experience in network managed services is a distinct advantage.

• Certifications such as CCIE, HCIE, or equivalent is mandatory.

• Proficient in incident troubleshooting, fault identification, and isolation, as well as understanding various networking components like routing and switching and firewall.

• Strong knowledge of network protocols, technologies, and security principles.

• Ability to work well in a team and lead network initiatives.

• Experience in automation and scripting will be an added advantage.

• Excellent problem-solving and communication skills.

• The working location is in the airport area (a traveling claim will be provided).

#LPS

Additional Locations :

• Hong Kong

• Hong Kong