Job Description

Are you a Technical Expert who enjoys delivering value outcomes? If you have incident resolution and troubleshooting experience, this is an incredible opportunity to excel in an exciting, fast-paced arena!

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.

From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.

As a global leader we’re looking for a Solution Architect to drive success as part of our International Support team. Join us and create the future.

What you will do

You will provide functional and technical expertise, and incident resolution and application maintenance.

·Prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment

·Perform investigations of front-end applications

·Create and maintain documentation and knowledge transfer materials

·Participate in on-call rotation as needed

·Willing to work from the Dublin office 5 days per week

What we will offer you

·A competitive salary with exciting benefits

·Learning and development opportunities to advance your career

·An Employee Assistance Program to support your mental health

·Flexible and hybrid working so you can do your best work

·Employee resource groups that champion our diverse communities

·An inclusive culture that celebrates what makes you unique

·Visa sponsorship is available for this position

·Relocation assistance is not available for this position

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued

Career Level - IC2

Responsibilities

Required Experience

·A Bachelor’s degree in IT, Healthcare or related field or equivalent relevant work experience

·At least 2 years of Healthcare IT and Oracle Health product work experience

·At least 1 year of customer service work experience

·Fluent English skills

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer