Job Description

Responsibilities:

Help customers to achieve their business objectives with NetSuite

Drive customer satisfaction thorough value consulting.

Understand customers business requirements and translate them into effective NetSuite solutions.

Analyze company operations to detect and prevent operational, system, or technical problems and suggest improvements with strategic thinking.

Proactively propose tailored solutions to customers based on the understanding of their business processes and your knowledge of the platform.

Collaborate with other team members to ensure effective solutions and outcomes.

Perform problem solving with assistance and guidance, ensuring alignment with company policies and processes.

Participate in driving the approach to remediate system or process gaps, achieving consensus with customers for effective resolutions.

Required Qualifications:

Experience in defining solutions to business process requirements.

Finance, Accounting or Business-related degree, or comparable experience in accounting or business operations roles.

Strong communication skills, with the ability to convey complex ideas clearly to customers and team members.

Advanced proficiency in English (both written and verbal).

A passion for driving customer satisfaction and building long-term relationships. Prior experience in job activities that involve direct interaction or contact with customers.

2-3 years of consulting, accounting, or business process optimization experience. External customer facing experience is valued.

Knowledge of ERP or CRM systems (e.g., Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365, Totvs) is highly desirable.

Career Level - IC1

Responsibilities

As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices. Implements Oracle products and technology in various industries to meet customer specifications.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer