Medical Office Specialist – Data Support Specialist (Departmental Promotional Only)

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Medical Office Specialist – Data Support Specialist (Departmental Promotional Only)

Salary

$5,934.93 - $7,423.87 Monthly

Location

County of San Mateo, CA

Job Type

Full-Time

Job Number

E420AT

Department

Public Health Policy and Planning

Division

Health Policy and Planning

Opening Date

03/14/2025

Closing Date

3/28/2025 11:59 PM Pacific

Bargaining Unit

37

• Description

• Benefits

• Questions

Description

The Public Health, Policy and Planning division of San Mateo County health is dedicated to advancing health equity and well-being, in collaboration with our communities and through partnerships, for those who live, work, learn and play in San Mateo County. This position provides an exciting opportunity to support the public health division with a variety of strategic initiatives designed to advance and support operations of the division generally as well as to support the Bridges to Wellness program.

Reporting to the Strategic Initiatives Manager, this position will include data input, tracking and visualization for a housing program that supports vulnerable persons experiencing homelessness, assisting in the tracking and reporting of metrics related to strategic goals and objectives of the division and the Bridges to Wellness program and technical assistance with an incident reporting system.

This position is located in South San Francisco and requires in-person work with an option for limited telework.

The ideal candidate will possess:

• Proficiency in Microsoft Applications including intermediate to advanced level skills in Excel, Word Mail Merge, SharePoint, Power BI, and Power Query.

• Experience providing administrative and/or office support in a health setting.

• Demonstrated experience working independently; ability to prioritize work and meet critical deadlines.

• Demonstrated ability to handle confidential information appropriately.

• Ability to take initiative and use sound independent judgment within established guidelines.

• Demonstrated ability to communicate professionally verbally and in written communication.

Qualifications

County Status: Only current County of San Mateo employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply.

Knowledge of:

• Office administrative practices and procedures, including filing and the operation of standard office equipment.

• Basic business data processing principles and the use of word processing or personal computing equipment.

• Medical terminology as related to office support work.

• Policies and procedures related to the medical treatment or screening area to which assigned.

• Proper form for typed materials.

• Business arithmetic, including percentages and decimals.

• Correct English usage, including spelling, grammar and punctuation.

• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult medical office support work.

• Organize, prioritize and coordinate work activities.

• Read, interpret and apply rules, policies and procedures.

• Organize, research and maintain patient and general office files.

• Establish and maintain effective working relationships with those contacted in the course of the work.

• Compose routine correspondence from brief instructions.

• Make arithmetic calculations with speed and accuracy.

• Use initiative and sound independent judgment within established guidelines.

• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience.

Application/Examination

Departmental Promotional Only. Only current County of San Mateo employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification.

All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Friday, March 28, 2025 at 11:59 PM PST

Application Screening: Week of March 31, 2025

Combined Civil Service Panel/Departmental Interviews: Week of April 14, 2025

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Talent Acquisition Contact: Ximena Burns (03132025) (Medical Office Specialist - E420)

Please visit https://www.smcgov.org/media/100206/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.

This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.

Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.

• I have read and understand this important information. Proceed to supplemental questions.

  02

  This recruitment is Departmental Promotional Only. Only current County of San Mateo employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date may apply. Are you currently a San Mateo County Health employee in a classified regular, probationary, extra-help/limited term position prior to the final filing date with at least 1040 hours of continuous service? (A "No" answer will disqualify you from this recruitment.)

• Yes

• No

  03

  Describe your experience with data input, tracking, and visualization. How have you used data to support strategic goals and reporting? Additionally, how do you ensure accuracy and consistency when managing and analyzing data?

  04

  Describe the software tools you have used for data collection and visualization, including Microsoft tools. For each tool, briefly explain the specific tasks you completed with it and indicate your level of proficiency (e.g., expert, intermediate, working knowledge, or have not used). An incomplete response will not be accepted.

  Required Question

Employer

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

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