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Lithia & Driveway Service Advisor in United States

Dealership:L0308 Porsche Downtown LA

Porsche of Downtown LA

How would you like to work for the #1, largest dealership group in the entire country? Do you want more than a job, but a career? How about industry leading benefits for you and your family that smaller groups may not provide? If this all sounds great, then Porsche of Downtown LA part of Lithia & Driveway (NYSE: LAD) is probably for you. Continue your career as an Experienced Service Advisor with us!

Range of pay per month $6,500-$12,500!!!

Responsibilities:

As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

  • Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

    Qualifications:

  • Previous Service Advisor experience, of 3 plus years at high - end dealership is preferred.

  • Prior experience as an automotive technician a plus.

  • A team player who is focused on providing exemplary customer service.

  • Basic mechanical understanding of an automobile.

The CA base pay range for this position is $17.28 - and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission + benefits.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

    High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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