With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive our customer's security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.

The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Thought Leadership - Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, Access Management and Cloud Security. Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.

• Trusted Advisor - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft Azure Security and M365 ES workloads while ensuring operational health.

• Understand Customer/Partner Technical Environment - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.

• Architecture Design and Deployment - Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production

• Practice Development - Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

• Customer Usage - Position and deliver solutions that drive Security product usage

Qualifications

Required/ Minimum Qualifications:

• Master's / Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

• OR equivalent experience

• Broad experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, Cloud Security, and Identity SOC monitoring (SIEM/ SOAR), and Extended Detection & Response (XDR) + SIEM.

• Solid experience working in a customer-facing role (e.g., internal and/or external) and on technical projects

Additional/ Preferred Qualifications:

• Relationship Building - Proven track record of building deep technical relationships with senior security executives in large or highly complex accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.

• Problem Solving - Ability to solve customer security problems through cloud technologies

• Collaboration and Communication - Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.

• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

• Threat protection, SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Infrastructure; Cloud Security; Data Security; Certification in one or more of the following technologies preferred: Microsoft 365 Security Administrator, Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .